Orange Connex Fulfillment Services Agreement for CBT Sellers           – General Terms and Conditions (GTC)

Orange Connex仓配服务协议—通用条款和条件

Last updated: March 31, 2026

最后更新：2026年3月31日

Version Effective date: April 1, 2026

版本生效日期：2026年4月1日

1.                  GENERAL PROVISIONS

通用条款

1.1               The Party providing services to you on our Orange Connex Fulfillment Management Platform (the “Platform”) shall be changed from ORANGE CONNEX GLOBAL GROUP LIMITED (“OCGG”) to ORANGE CONNEX (SINGAPORE) GLOBAL PTE. LTD. (“OCSG”) with effect from March 1, 2026. (With effect from March 1, 2026, references to “We”, “Us” or “Company” herein shall mean OCSG.). March 1, 2026 mentioned in this GTC is 16:00 on March 1, 2026, China Standard Time (CST).

在本橙联仓配管理平台（“本平台”）向您提供服务的主体，自2026年3月1日起由Orange Connex Global Group Limited（“OCGG”）变更为 ORANGE CONNEX (SINGAPORE) GLOBAL PTE. LTD. （“OCSG”）（自2026年3月1日起，“我们”或“公司”均指OCSG）。本GTC中提到的2026年3月1日均为中国时间2026年3月1日16：00。

1.2               In order to use the Platform you (referred to hereinafter as “You” or the “Sellers”) must be (i) a commercial seller on a supported e-commerce platform, or (ii) if you are an individual, you must be at least 18 years old and (iii) you must meet the requirements pursuant to Section 4 of these GTC.

为使用本平台，您（“您”或“卖家”）必须是：（1）一个受支持的电子商务平台上的商业卖家，或（2）如您为自然人，您必须年满18周岁，且（3）您必须满足本条款第4节所规定的要求。

1.3               By ordering our Fulfillment Services, you shall be obliged to observe and be bound by the terms of these GTC, the Seller Manual, and the principles and regulations that have been incorporated by reference into these GTC as applicable for the country for which you register and for each service for which you register.

订购本服务，您应遵守并受到本条款、卖家手册，以及已通过提述方式纳入本条款且适用于您所注册的国家和您订购的各项服务的原则和规则的约束。

1.4               In case of any conflicts between the terms of these GTC and the Terms of Use of the Platform, these shall take precedence in all matters expressly covered by these GTC.

当本条款与本平台用户协议存在任何冲突时，就本条款明确规定的所有事项而言，本条款应优先适用。

1.5               Upon acceptance of these GTC, you shall:

接受本条款，您应当：

(a)           Have verified that you have the right to agree to these GTC;

已确认您有权同意本条款；

(b)           Grant us the relevant rights, authorizations, and approvals required for the performance of Fulfillment Services;

授予我们与履行本服务相关的权利、授权和批准；

(c)           Have verified that you and/or the Articles are in compliance with all applicable laws, and, in particular, that you have valid legal title to or the right to sell all Articles as well as the right to distribute the Articles;

已确认您和/或您的货物均符合所有适用法律。特别地，您应对您的货物享有有效所有权或您有权出售该货物，且您有权分销该货物；

(d)           Verify that all information that you provide or make available to us is correct and current at all times;

确认您向我们提供的所有信息在任何时候均为准确和最新的；

(e)           Deliver the Articles to the Fulfillment Center in the condition reported to us and in the manner reported to us;

根据向我们报送的条件和方式将货物寄递至仓配中心；

(f)             Verify that the Articles delivered correspond to the information provided in the respective sales offers and in the Article descriptions that all required documents/certificates are provided during registration;

确认所交付的货物与该等货物对应销售要约中提供的信息、在注册过程中您提供的所有必要文件/证件中所记载的货物描述均一致；

(g)           Verify that all Articles, including their product coding, security standards, and packaging, comply with all the required laws in force that are applicable to the corresponding Article(s);

确认所有货物，包括其产品编码、安全标准和包装，均应符合适用相应货物的现行有效的法律规定；

(h)           Authorize us to commission external service providers (“Service Providers”) with the performance of all or some of the Fulfillment Services pursuant to these GTC, and you shall collaborate with said Service Providers insofar as this is necessary under applicable laws;

授权我们委托外部服务提供商（“服务提供商”）根据本条款履行全部或部分本服务且您应在适用法律所规定的必要范围内配合服务提供商；

(i)             Represents and warrants that you shall completely comply with the Regulation EU 2019/1020 on Market Surveillance and Compliance of Products and fulfill the corresponding obligations thereunder.

承诺并保证您将完全遵守EU 2019/1020欧盟市场监管新法的规定并履行相关义务。

1.6               We shall be entitled to make modifications to the Fulfillment Services, insofar as they may be needed in order to comply with applicable laws or security requirements, or insofar as they do not significantly impair the nature or quality of the Fulfillment Services.

我们有权对本服务进行变更，该等变更可能是基于遵守适用法律或安全要求所需，或该等变更不会严重损害本服务的实质或质量。

1.7               We shall be entitled to suspend the provision of all or some of the Fulfillment Services at any time with at least [30] days’ advance notice. Notwithstanding the foregoing, if you fail to pay any Fees when due or are otherwise in material breach of these GTC, we shall have the right to immediately suspend the Fulfillment Services immediately without prior notice.

经至少提前 [30] 日通知，我们有权随时中止提供全部或部分仓配服务。尽管有上述规定，如果您未能支付任何到期费用或严重违反本条款，我们有权不经事先通知，立即中止仓配服务。

2.                  DEFINITIONS OF TERMS

术语定义

2.1               “Affiliate” means, with respect to a party hereto, an entity controlling, controlled by or under common control with such party, where control means direct or indirect ownership of no less than fifty percent (50%) of the voting shares or interest in a company or control of the composition of the board of directors.

“关联方”就本GTC一方而言，指控制该方、由该方控制或与该方受同一方控制的主体；此处的控制，指直接或间接持有一家公司不少于百分之五十（50%）的有表决权股份或权益，或控制该公司的董事会组成。

2.2               “Article(s)” refers to product(s) that you deliver to us or Service Providers in connection with the Fulfillment Services, insofar as said product(s) is/are not rejected after Processing of the Inbound Deliveries.

“货物”是指您就仓配服务向我们或服务提供商交付的货物，且该货物经入库货物处理后未被拒收。

2.3               “Auto-fulfillment” refers to our Fulfillment Service, upon your option and according to your setting, performed automatically after a transaction occurred to your online store on an e-commerce platform, by connecting your account on the Platform to your sales channels.

“自动仓配”是指根据您的选择和设置，当您在电子商务平台上的网上店铺发生交易后，通过将您在本平台上的账号连接至您的销售渠道，自动为您履行的仓配服务。

2.4               “Business Day” refers to those weekdays from Monday to Friday (excluding Saturdays, Sundays or legal holidays) on which banks are open for business in Mainland China, Hong Kong Special Administrative Region, Macao Special Administrative Region, Taiwan, China and Germany.

“营业日”是指中国大陆、香港特别行政区、澳门特别行政区、中国台湾和德国银行营业的周一至周五（不包含周六、周日或法定节假日）。

2.5               “Event Beyond our Control” refers to any and all activities or events that we would be unable to prevent under normal circumstances. This shall include, without exception, any and all strike activities, lockouts or other third-party actions that impact commercial operations; civil unrest or uprisings; invasions, terrorist attacks or the threat thereof, wars (whether declared or non-declared), threats of war or preparations for war; fires, explosions, storms, floods, earthquakes, geological subsidence, pandemics, epidemics or other natural disasters; theft or breakdown of public and private telecommunication networks; suspension of a third-party website; the inability to use trains, ships, airplanes, motorized vehicles, or other means of public and private transport; destruction or damage of property; travel restrictions; cyberattacks and other IT hazard; non-compliance with laws or with the requirements of government agencies; breakdowns of plant facilities and machinery; delayed performance by suppliers or subcontractors – also in cases in which such Events Beyond our Control affect the Service Providers and Shipping Companies.

“不可抗力事件”是指在正常情况下我们无法阻止的任何和所有活动或事件。不可抗力事件应包括但不限于：罢工、停工或其他影响商业运营的第三方活动；内乱或暴动；侵略、恐怖袭击或相关威胁、战争（已宣布或未宣布的）、战争威胁或战争准备；火灾，爆炸，风暴，洪水，地震，地质沉降，全球性流行病、流行病或其他自然灾害；公共和私人电信网络被盗或崩溃；第三方网站中断服务；无法使用火车，轮船，飞机，机动车辆或其他公共和私人交通工具；财产的破坏或损害；旅行限制；网络攻击和其他IT危机；不遵守法律或政府机构的要求；设施和机械故障；供应商或分包商的迟延履行 – 同样，包括前述不可抗力事件影响到服务提供商和货运公司的情况。如果不可抗力事件阻碍我们履行本条款和/或某一订单项下的义务，我们将尽快将相关涉及障碍通知您。

2.6               “Fees” refers to all charges payable by you in return for the Fulfillment Services, including Fees for Supplemental Services. You may visit the Fees page at our official website.

“费用”是指您为仓配服务而应支付的所有费用，包括附加服务费。您可在我们的官方网站访问费用页面。

2.7               “Fees for Supplemental Services” refers to charges for value added services (for example, packing service, labeling service) and charges for non-standard services (for example the unloading fee for non-compliant inbound deliveries) that are either performed upon your request or on your behalf. Said Fees are listed on the Platform.

“附加服务费”是指我们根据您的要求或代表您所履行的增值服务（如包装服务、贴标服务）和非标准服务（如不符合要求的入库货物的卸货费）而向您收取的费用。上述费用已在本平台列示。

2.8               “Fulfillment Center” refers to the facilities operated by Fulfillment Service Providers in which Orders are fulfilled.

“仓配中心”是指仓配服务提供商运营的用于订单仓配的设施。

2.9               “Fulfillment Services” or “Services” refers to the warehouse services, delivery services, and supplemental services that we provide to you pursuant to these GTC and the additional information provided on the Platform, and the Fees would be charged differently regarding the service that you choose:

“仓配服务”或“本服务”是指我们根据本条款和本平台其他信息，向您提供的仓储服务、配送服务以及相关附加服务，并且您选择的服务模式将成为我们收取费用的依据之一：

2.9.1         “Economy Fulfillment Service” (include DE Domestic Economy Service, DE Domestic-Mail Alliance ShipmentPlus as Assigned Service and DE Domestic-Deutsche Post - Letter Service as Assigned Carrier Service) refers to the Service chosen by you, which is to be deemed as finished at the time we handover your Articles to the commencement of Last mile delivery as provided in 3.1(e), while we would merely act as your agent for the only purpose of conveying your instruction and need to the actual executor of your Last mile delivery.

若您选择了“经济型配送服务”（包含德国国内经济配送、德国国内指定Mail Alliance ShipmentPlus配送及德国国内指定Deutsche Post信件配送），那么我们的仓配服务将在我们将您的货物交接至本条款3.1(e)所述尾程配送之时视为完成，我们将仅作为代理人为您传达指令或需求至尾程配送的实际履行方。

2.9.2         “Standard Fulfillment Service” refers to the Service chosen by you, which is to be deemed as finished at the end of each delivery procedure.

 若您选择了“标准仓配服务”，那么我们的仓配服务将在派送流程结束时视为履行完毕。

2.9.3         “Express Fulfillment Service” refers to the Service chosen by you, which comes with a shorter delivery time frame than the Standard Fulfillment Service and is to be deemed as finished at the end of each delivery procedure.

若您选择了“快捷型仓配服务”那么我们仓配服务时间范围将短于标准仓配服务，且在每个送达程序的最终被视为服务完成。

2.9.4         “Freight Fulfillment Service” refers to the Service chosen by you, which is to be deemed as finished at the end of each delivery procedure.

若您选择了“大件仓配服务”，那么我们的仓配服务将在派送流程结束时视为履行完毕。

2.9.5         “International Standard Fulfillment Service” refers to the Service chosen by you, which is to be deemed as finished at the end of each delivery procedure.

若您选择了“国际标准仓配服务”，那么我们的仓配服务将在派送流程结束时视为履行完毕。

2.9.6         “International Assigned/Preferred Carrier Fulfillment Service”(including DE International Standard-GLS as Preferred or Assigned Carrier Fulfillment Service and DE International-Warenpost Economy as Assigned Carrier Fulfillment Service) refers to the Service chosen by you, which is to be deemed as finished at the end of each delivery procedure.

若您选择了“国际指定/优先仓配服务” （包括德国国际标准配送-优先&指定GLS配送服务和德国国际指定Warenpost经济配送服务），那么我们的仓配服务将在派送流程结束时视为履行完毕。

2.10           “GTC” refers to these Orange Connex Fulfillment Services Agreement for CBT Sellers – General Terms and Conditions, including all provisions, documents or hyperlinks cited and included by reference therein, in each case as amended.

“本条款”是指适用于CBT卖家的Orange Connex仓配服务协议——通用条款和条件，包括其中通过提述方式纳入本条款的所有条款、文件或超链接以及相关修订。

2.11           “Material Contractual Obligations” refers to those of our obligations that enable the performance of the Fulfillment Services and on which you are entitled to reasonably rely.

“重大合同义务”是指为实现仓配服务的履约所承担的且您有权合理依赖的我方义务。

2.12           “Orange Connex Fulfillment Management Platform” or “Platform” refers to the managed fulfillment platform operated by us.

“橙联仓配管理平台”或“本平台”是指我们运营的仓配管理平台。

2.13           “Order” refers to an outbound order placed on the Platform.

“订单”是指您在本平台下的出库货物订单。

2.14           “Outbound Shipment” refers to one or more Articles which are to be picked and packaged within the Fulfillment Center and transported to a valid address in Germany and other countries or regions, provided that the Fulfillment Services are available for the delivery address designated in your Orders.

“出库配送”是指将一件或多件货物在仓配中心分拣和包装并运送至您在订单中指定的德国以及其他国家或地区有效地址，前提是本服务可支持您订单上指定的送达地址。

2.15           "Registered Articles", are those articles which, in particular according to Section 6 of the German Electrical and Electronic Equipment Act (ElektroG), require registration of the respective product respectively manufacturer with the stiftung elektro-altgeräte register, Nuremberg, Germany (ear foundation) as specified in Annex 2 to Section 6 para. 1 of the Elektro. “需要注册的货物”是指根据《电气和电子设备法》(ElektroG)第6条的规定，需要在德国纽伦堡的stiftung elektro altgeräte注册处（ear foundation）注册相应产品或制造商的货物，如Elektro第2节第6条第1段所述。

2.16           “Prohibited Articles” refers to Articles that, as specified in the descriptive list of Prohibited Articles posted on the Platform or otherwise provided by us from time to time at our own discretion, cannot be warehoused or delivered within the context of the Fulfillment Services. Further, the contents of Prohibited Articles shall also be subject to the code of practice of postal service or the similar at the place of service to be provided.

“违禁品”是指本平台公示的违禁品描述清单中明确规定的或我们不时自行提供的本服务下禁止仓储或配送的货物，同时违禁品的解释同时应当遵守服务履行地的邮政服务或同等服务的行业规范。

2.17           “Processing of the Inbound Deliveries” refers to the procedures and appurtenant requirements described in Section 6 hereof and on the Platform.

“入库货物的处理”是指本条款第6节和本平台所述的相关处理程序和附属要求。

2.18           “Undeliverable Return Shipment to the Fulfillment Center” refers to a shipment that is sent back to the Fulfillment Center for any of the following reasons: (a) the intended recipient has refused to accept the shipment; and/or (b) the shipment was undeliverable for some reasons, e.g. because the intended recipient could not be found at the designated address or because insufficient information or an erroneous delivery address was provided, thereby making delivery impossible.

“无法送达被退货至仓配中心的货物”是指由于下列任一原因被退回至仓配中心的货物：(a) 指定收货人拒收该货物；(b) 该货物因某些原因无法送达，例如，无法在指定地址找到收货人或因提供的送达地址信息不全或有误从而导致无法送达。

2.19           “Return Service” refers to post-sales service, including return receiving, storage, and after return handling options (resell, disposal, cross-board shipping to other countries).

“退货服务”是指售后服务，包括退货接收、存储和退货后处理（如转售、处置、跨境运送至其他国家）。

2.20           “Seller Manual” refers to the Seller Manual that describes the specific system functions’ illustration, operating guidelines and requirements of our Fulfillment Service.

“卖家手册”是指描述具体系统功能、操作指南和使用本服务的相关要求的手册。

2.21           “Shelf Life Management” means the management of the Articles in accordance with the production batches, inbound batches, validity period,and "use by" or "best before" dates.

“保质期管理”是指按照货物的生产批次、进境批次、有效期以及“截止使用日期”或“最佳使用日期”对货物进行管理。

2.22           “Shipping Companies” refers to those Service Providers commissioned by us who deliver the Articles to the intended recipients designated in your Orders.

“货运公司”是指受我们委托，负责向您订单中所指定的收货人交付货物的服务提供商。

2.23           “Tax” means any tax, governmental fee or assessment along with any interest, penalty or addition to tax imposed by any Governmental Authority (a “Taxing Authority”) responsible for the imposition of any such tax (domestic or foreign).

“税费”是指由负责征收任何该等税费（国内或国外）的任何政府部门（“税务部门”）征收的任何税款、政府费用或税收评定以及任何利息、罚款或附加税。

2.24           “Warehouse Service Providers” refers to the Service Providers commissioned by us who store the Articles for you and/or perform warehouse-related services.

“仓储服务商”是指受我们委托，负责为您存储货物和/或提供仓储相关服务的服务提供商。

2.25           “EU Economic Operator/ EU Responsible Person” refers to, pursuant to the Regulation EU 2019/1020 on Market Surveillance and Compliance of Products, a legal or natural person responsible for ensuring the availability of the conformity documentation, cooperating with market surveillance authorities and informing authorities when they have reason to believe that a product presents a risk. For the purposes of the Regulation EU 2019/1020 on Market Surveillance and Compliance of Products, an economic operator can be: (i) a manufacturer established in the EU; (ii) an importer, if the manufacturer is not established in the EU; (iii) an authorized representative with a written mandate from the manufacturer empowering it to act on the manufacturer’s behalf; or (iv) a fulfillment service provider established in the EU, in case there is no other economic operator established in the EU.

“欧盟经济经营商”/“欧盟商品负责人”是指，依据EU 2019/1020欧盟市场监管新法，负责确保提供合规性文件、配合市场监督机构并在其有理由相信产品存在风险时通知有关机构的组织或人员。就EU 2019/1020欧盟市场监管新法而言，欧盟经济经营商或欧盟商品负责人可以由 (i) 在欧盟境内的制造商；(ii) 进口商（在制造商非为在欧盟境内设立的企业时）；(iii) 制造商的书面授权代表；或 (iv) 设立在欧盟境内的仓配服务提供商，在上述三种角色均未设立在欧盟境内的情况下。

2.26           "SNAD(Significantly not as described)" refers to the inconsistency between the Articles received by buyers/recipients and your eBay listing information for such Articles, including but not limited to nature, quality, size, color, etc.

“收货异常”是指买家/收货人收到的货物与您在电子商务平台上刊登的货物信息不一致，包括但不限于性质、品质、大小、颜色等。

2.27           "Batch Outbound" refers to the process where you transfer a large quantity of goods from our fulfillment centre to another location due to reasons including but not limited to warehouse transfer, service termination and VAT expiration.

"批量出库"是指您因包括但不限於转仓、退仓及VAT失效等原因从仓配中心大批量转出商品至别处。

2.28           “Third Party Platform Label” refers to the label which you can use provided by the third-party e-commerce platform to do the outbound delivery service.

“第三方平台面单”是指您可以使用第三方电商平台提供的尾程面单来进行海外仓货物的物流服务配送。

2.29           “Inbound Shipment” refers to use Orange Connex partner carrier to ship one or more Articles which from a valid address in Germany and other countries or regions to the Fulfillment Center, provided that the services are available for the shipping address designated in your Orders.

“入库配送”是指使用橙联合作服务商将一件或多件货物从订单中指定的德国以及其他国家或地区有效地址运送至橙联仓配中心，前提是本服务可支持您订单上指定的发货地址。

3.                  OVERVIEW OF THE FULFILLMENT SERVICES

仓配服务概述

我们的仓配服务可根据您选择的服务模式包含如下服务：

入库配送服务；

入库接收服务；

入库上架服务；

仓储服务；

分拣、包装和出库配送服务（标准仓配服务中包括货物追踪）；

为您安排尾程配送服务及指定尾程供应商派送服务；

客户服务；

增值服务，包括但不限于重新贴标、重新包装、货物处置、库存盘点、仓库转移。

我们在德国及其他国家或地区提供仓配服务，并仅在本平台规定的国家和地区向收货人履约交货。请在本平台访问本服务可支持的国家或地区的最新完整列表。

本条款第3.1节所列仓配服务及各方面的要求和标准均在卖家手册中详述。

我们仅提供仓配服务。我们不履行和/或不负责与头程服务相关的清关和/或支付政府课征进口税费。我们、我们的关联方和服务提供商均不就您的货物销售提供任何客服服务，亦不处理因货物销售引起或有关的您所提出的任何索赔请求或您与您客户之间的任何纠纷。

When making use of our Fulfillment Services, please bear in mind the restrictions listed below:

使用本服务时请注意如下限制：

违禁品

Certain Articles are deemed as prohibited and cannot be accepted for fulfillment, processing or shipping within the context of our Fulfillment Services. For the details of relevant restrictions concerning Prohibited Articles please see Section 6.6.4 and Section 6.6.5 of these GTC and relevant rules posted on the Platform.

部分货物属于违禁品且不能在本服务范围内进行仓配、处理或运送。与违禁品有关的具体限制请见本条款第6.6.4条、第6.6.5条及本平台发布的相关规则。

入库接收、入库上架和仓储服务的限制

There are Articles that we cannot accept within the context of our inbound receipt, placing in storage and warehousing services. For the details of relevant restrictions please see Section 7 of these GTC and relevant rules posted on the Platform.

在本服务范围内部分货物不能进行入库接收、入库上架和仓储。具体限制请见本条款第7节及本平台上发布的相关规则。

分拣、包装、配送和交付服务的限制

There are Articles that we cannot accept within the context of our pick, pack & ship and delivery services. For the details of relevant restrictions please see Section 8 of these GTC and relevant rules posted on the Platform.

在本服务范围内部分货物不能进行分拣、包装、配送和交付。具体限制请见本条款第8节及本平台上发布的相关规则。

4.                  TERMS OF USING THE FULFILLMENT SERVICES

使用本服务

接受本条款并使用本服务即视为您确认您已注册为本平台用户。您应进一步保证您处于“激活”状态，“激活”状态指您已在受支持的电子商务平台提供货物销售要约；

您在此同意，您不得销售或提供第2节所指的任何违禁物品或任何需要注册的货物（除非您已按照ElektroG的要求提前向我们提供了足够的注册证明）。关于这方面的进一步信息将发布在平台上。

您应自行负责遵守因销售和配送基于本条款所进行交易货物而需遵循的全部法定要求，并独立对此承担全部责任。

当您与位于德国境内或境外的客户交易或向客户交货时，您作为卖家应确保所涉货物在相关目的地国家是被允许的，并为此承担全部责任。此外，您应自行负责计算金额、开具发票、申报和支付所有关税、税款或其他扣减金额，并就您的货物运输进行所有必要的信息披露。

5.                  Join eBay fulfillment Program

加入eBay配送服务计划

5.1               In order to join eBay fulfillment Program, you acknowledge and agree that your eBay orders will be automatically fulfilled by our Fulfillment Service. You are obligated to set up your account correctly according to the terms and conditions set forth in the Seller Manual at our official website. You will be responsible for any direct or indirect harm or loss, including shipping service failure, caused by your incorrect setting of your account for Fulfillment Service.

为加入eBay配送服务计划，您理解并同意，您的eBay 订单将自动使用本服务完成。您有义务根据卖家手册中规定的条款和条件正确设置您的账号。如您因不正确设置本服务账号而遭受任何直接或间接损害或损失，包括配送服务失败，您均应自行承担。

5.2               Upon your choice and according to your setting, your account registered at the Platform will connect with your eBay store, allowing us to automatically retrieve your eBay transactions. We bear no liability for any harm, including but not limited to, orders being delivered repeatedly or orders being oversold, caused by incorrect or inaccurate information due to your using of Fulfillment service through other channels simultaneously.

根据您的选择和设置，您在本平台的注册账号将连接至您的eBay店铺使我们能够自动检索您的eBay交易。由于您同时通过其他渠道使用本服务而导致的信息不正确或不准确，由此造成的任何损害，包括但不限于提交重复订单或订单超出库存，我们不承担任何责任。

5.3               Certain information of your eBay listing for Articles, if complied with rules of eBay Fulfillment Program, will be automatically overwritten to correspond with the Fulfillment Services we provide, including item location, estimated delivery date, handling time, inventory and delivery services. Those elements of your eBay listing information which are automatically overwritten, cannot be amended or altered on eBay Website. You can log in your account registered at the Platform to change information about shipping service and shipping fees. You are obligated to keep such corresponding information truthful, accurate and complete.

如果您的eBay刊登中关于货物的部分信息符合eBay配送服务计划的相关规则，该部分信息将被自动覆盖从而与我们提供的仓配服务，包括货物位置、预计送达日期、处理时间、库存和运送服务情况保持一致。针对您的eBay刊登信息中被自动覆盖部分，您无法通过eBay网站来更改此类信息。您可以登录您在本平台的注册账号以更改有关送货服务和运费的信息。您有义务保持该等信息的真实性、准确性和完整性。

5.4               You acknowledge and agree us to combine or split your eBay orders according to actual conditions of your Articles to fit for our Fulfillment Services and/or cost saving.

您理解并同意我们根据您货物的实际情况合并或拆分您的eBay订单，以适应本服务和/或节省成本。

5.5               Before the expiration of your eBay account authorization, we will send you multiple email reminders to remind you to log in to the Orange Connex Fulfillment Platform and complete the authorization renewal in a timely manner.

在您的eBay账号授权期限届满前，我们将通过电子邮件多次向您发送提示，提醒您及时登录橙联仓配管理平台完成授权续期操作。

5.6               If you fail to complete the renewal before the expiration of the authorization term, in order to avoid the risk of order fulfillment failure caused by the inability to sync orders due to authorization expiration, you understand and agree that we are entitled to automatically opt out the relevant eBay listings of yours from the eBay fulfillment program within 24 hours prior to the expiration of the authorization.  This operation is only a necessary measure to avoid the common risks of both parties; we shall not be liable for any breach of contract for this operation, but we will send you a notification in a timely manner after implementing this operation.

若您未在授权期限届满前完成续期，为避免因授权失效导致订单无法同步、进而引发履约失败风险，您理解并同意我方有权在授权期限届满前24小时内，将您的相关eBay刊登自动退出eBay配送服务计划。该操作仅为避免双方共同风险的必要措施，我们就该操作不承担任何违约责任，但我们将在执行该操作后及时向您发送通知。

6.                  INBOUND DELIVERIES

入库货物

6.1               The following subsections shall have supplemental applicability for the Processing of the Inbound Deliveries alongside the procedure described on the Platform.

除本平台所述程序外，如下条款应补充适用于入库货物的处理。

6.2               Costs - You are under obligation to bear all costs, including shipping costs and insurance premiums, in connection with the shipment of Articles to the Fulfillment Center. You shall also be responsible for all relevant Taxes, customs duties, levies, and other charges associated with the inbound delivery.

成本——您有义务承担与向仓配中心运送货物相关的所有成本，包括运送成本和保险成本。您还应承担所有相关的税费、关税、征税和其他与入库交货相关的成本。

6.3               Preparations for inbound deliveries - So that preparations for an inbound delivery can be made, you are under obligation to notify us about the inbound delivery using our designated sites, applications, services or portals under the Platform prior to your delivery to the Fulfillment Center, whereby you must provide correct and complete information on the Articles. You must also update this information with us as and when needed without undue delay so that we can properly perform the Fulfillment Services. In this context, you shall be obliged to prepare your inbound delivery for shipment to our Fulfillment Center in accordance with the Seller Manual posted at our official website. If you fail to do so, your inbound shipment may be rejected or charged Fees for Supplemental Services.

入库交货的准备——为准备入库交货，您应在向本仓配中心交货前，使用我们在本平台指定的网站、应用程序、服务或门户网站通知我们进行入库交货，且您必须提供正确和完整的货物信息.您亦应在需要时毫无迟延地与我们更新该信息，以便我们能够正确履行仓配服务。在此情况下，您有义务按照我们官方网站发布的卖家手册准备入库交货工作，以便运送至我们的仓配中心。如果您未履行前述义务，您的入库货物可能被拒绝或被收取附加服务的费用。

6.4               Shipment to the Fulfillment Center - If you do not choose to use Inbound Shipment, you shall be solely responsible for the risks for shipments to the Fulfillment Center.

向仓配中心寄递货物——如您选择使用非橙联入库配送服务，您应自行承担向仓配中心寄递货物的风险。

If you choose to use Inbound Shipment, we provide pick up service. If an Article is lost or damaged within the scope of our service, we will provide compensation for such loss or damage according to the provisions set forth in these GTC and return the fulfillment service fee, in as much as they do not contradict mandatory regulations.

如您使用橙联入库配送服务，我们将提供上门取件服务。如货物在配送服务范围内发生丢失或损坏，我们将按照本条款的相关规定，对因此给您造成的实际损失或损害承担赔偿责任并退还服务费，只要该等赔偿不违反强制性规定。

6.5               Unloading of deliveries at the Fulfillment Center - Once the Articles delivered to the Fulfillment Center have been unloaded there, we will conduct inbound receiving process before your Articles being stored in the warehouse.

仓配中心卸货——当交付至仓配中心的货物卸货后，在您的货物被入库存储前，我们将对您的货物进行入库接收程序。

A confirmation that inbound deliveries were received by us shall in no way mean that the Articles have reached us in full and/or undamaged condition, or that the Articles that you listed in the documents sent to the Platform are actually the Articles that were received at the Fulfillment Center. Non-compliance with the Guidelines for Deliverers set out and defined in the Seller Manual may result in you being charged with unloading service Fees.

我们确认收到入库货物不应被视为货物已全部和/或完好无损地到达，亦不应被用于证明仓配中心实际收到的货物与您向本平台发送文件中所列货物一致。违反卖家手册列示的送货指南可能导致我们向您收取卸货服务费。

6.6               Deliveries that violate the requirements of these GTC - Unless otherwise indicated by applicable laws, we are not obliged to check and inspect the Articles, however, we or the Service Providers commissioned by us shall have the right to open and inspect the Articles, at any time without notice, as necessary or in accordance with applicable laws or the requirements of the government.

违反本条款规定交货——除非适用法律另有规定，我们没有对货物进行检查的义务。但是，我们或服务提供商有权在必要时或根据适用法律或政府的要求，随时对货物进行开箱查验，且无需事先通知您。

Articles that manifestly violate these GTC may be rejected. In addition, we may restrict or terminate the Fulfillment Services offered to you.

对于明显违反本条款规定的货物，我们有权拒收。此外，我们有权限制或终止为您提供本服务。

货物的大小、尺寸和重量的限制——您的货物的大小、尺寸和重量不得超过卖家手册规定的最大限额。您提供的货物尺寸和重量信息应当与实际相符，但我们有权进行测量并以实际测得结果为准。如有超过限额，则可能导致入库货物的处理和/或仓配服务的延迟或终止。如经仓配中心检查发现货物的大小、尺寸或重量超出最大限额，应适用以下规则：

我们有权采用我们所测量的尺寸和/或重量作为计算附加服务费用的依据；

我们有权按照现行有效的收费标准向您收取差价（请参阅我们官方网站的“服务价格表”）。如您未足额支付费用，我们有权另行向您收取手续费；

我们有权中止仓配服务，直至您已全额支付相关费用。如果我们决定中止为您提供仓配服务，在任何情况下，我们均不对您由此可能产生的任何直接或间接费用或损失承担责任。

包装不当或贴标不当的货物

You are obliged to ensure that inbound deliveries are adequately and properly packed in accordance with legal requirements and our General Guidelines for the Packing of Articles, which have been set out and defined in the Seller Manual at our official website. You are obliged to pack all Articles so that they are protected from damage, spoilage/deterioration, and destruction during their shipment and warehousing.

您有义务确保入库货物按照法律要求和卖家手册列示的货物包装通用指南进行充分和适当的包装。您有义务对所有货物进行包装，以使其在运输和仓储过程中免受损毁、损坏/变质和毁坏。

We may refuse to accept the inbound deliveries that are not packed or labelled in accordance with our General Guidelines for the Packing of Articles, which have been set out and defined in the Seller Manual(e.g. the shipping mark on the package of Article is missing or the OC SKU barcode, etc. on the Article label is missing). If the aforementioned deliveries have been accepted, we shall acquire ownership of such Articles and shall be entitled to dispose such Articles at our own discretion.

我们可能拒绝接收未按照卖家手册中列示的货物包装通用指南的规定进行包装或贴标的入库货物（例如，货物包装缺少箱唛或货物标签缺少OC SKU条形码等），如前述货物已入库，我们将获得该等货物的所有权，并有权自行处理该等货物。

Corresponding measures may also be taken when the aforementioned deficiencies are not discovered until a later time.

即使我们在一段时间后发现上述缺陷的，我们亦有权采取相应措施。

We shall be entitled to take the measures required to meet the specifications set out and defined in the Seller Manual. We shall be entitled to charge you Fees for Supplemental Services (including but not limited to packing, labeling services) for these measures.

我们有权采取必要措施使得入库货物符合卖家手册列示的规格要求。我们有权就该等措施向您收取附加服务费用（包括但不限于包装和贴标服务）。

The use of our Fulfillment Services shall be subject to the following rules:

使用本服务应遵守如下条款：

任何不符合规定的入库货物可能被拒收，或其仓配或处理可能被拒绝；和/或

我们有权采取额外措施，使得您的入库货物可被识别或符合相关要求，并且收取由此产生的附加服务费用；和/或

您因入库货物的包装不当或贴标不当所导致的任何损害或损失，我们概不承担任何责任。

危险品

If Articles are unsafe, pose a hazard or are problematic or dangerous when it comes to the workplace safety of our or our Service Providers’ facilities or the health of their workforce (“Unsafe Articles”), we may decide not to accept them for purposes of our Fulfillment Services. In such cases, the Fulfillment Center may refuse to accept your inbound delivery at its free discretion. We also reserve the right to take the following actions at our free discretion: to refuse to transport the Unsafe Article, to stop the process of taking delivery of the Unsafe Article, to place the Unsafe Article in storage, or to return the Unsafe Article back to the sender, respectively, to immediately destroy the Unsafe Article or to render it harmless, insofar as this may be necessary. In such cases, you shall be obliged to reimburse us for all costs incurred in implementing these measures.

如果货物可能对我们或服务提供商的工作场所或员工健康构成危险或造成安全隐患（“危险品”），我们有权为本服务之目的拒收该等危险品。在该等情况下，仓配中心有权自行决定拒收您的入库货物。我们亦保留自行决定采取如下措施的权利：拒绝运输危险品；停止危险品的提货过程；存储危险品；或者将危险品退还至货物寄递方；如必要立即销毁危险品或使其无害。在该等情况下，您有义务向我们支付因实施上述措施产生的所有费用。

We will assume no liability or responsibility for damages caused by the implementation of these measures, unless the damage is attributable to our willful or grossly negligent conduct.

如您因我们采取上述措施造成任何损害，我们概不负责，但因我们故意或者重大过失造成损害的除外。

For any Unsafe Articles, you may be required by us to upload the material safety data sheet and other documents as requested that proves that the Articles are not dangerous. The material safety data sheet and any other documents shall be provided by you in such form and copies in accordance with the requirements of us or the Service Providers. For the avoidance of doubt, we are collecting the abovementioned documents for Service Providers’ use. We will not be responsible to review such material safety data sheet and/or other requested documents, nor shall we be obligated to determine whether such document is sufficient to prove that the Articles comply with any and all restrictions on such Article as provided under the applicable laws, regulations, or policies.

针对所有危险货物，我们可能会要求您按要求上传能够证明该等货物不存在危险的材料安全性数据表及其他文件。您提交的材料安全性数据表及其他文件的格式和份数应符合我们或服务提供商的要求。为免疑义，我们收集上述文件是为向服务提供商提供使用之目的。我们不负责审阅该等材料安全性数据表和/或其他要求提供的文件，亦无义务确定该等文件是否足以证明相关货物符合适用法律、法规或政策对其的任何限制。

违禁品

The Articles must not contain any Prohibited Articles, including without limitation:

您交付的货物不得包含任何违禁品，包括但不限于：

其内容、外形、运输或存储违反了法定禁令或公共机构公布的禁令的货物，特别包括但不限于，违反原产国、目的国或转运国的出口、进口或海关法，或对设备（如温控产品）、安全措施或批准有特殊要求的货物；

本地法律及相关适用国际规则（如万国邮政公约及其适用的最新补充文件（“UPUC”）、国际航空运输协会（IATA）规则、国际民航组织（ICAO）规则）明确禁止运输或特殊限制的货物；以及

贵重物品、军用物品、烟草制品、有毒有害物品、易燃易爆物品、氧化物及有机过氧化物；

如第6.6.5节中所列侵犯知识产权或第三方权利的货物。

A detailed list of Prohibited Articles is published on the Platform, which may be updated from time to time. For the avoidance of doubt, the list does not exhaustively list all the Prohibited Articles and we reserve the right to amend and update such list from time to time in accordance with applicable laws by posting the updated list on the Platform which shall then become immediately effective on posting. You shall check such list on a regular basis for any amendment or updates. We reserve the right to deal with Prohibited Articles as required by applicable law, whereby this shall not give rise to any liability towards you or towards the intended recipient of the objectionable Article. If you send Prohibited Articles to the Fulfillment Center, we must reject them and you may be charged Fees for Supplemental Services (disposal service). In order to avoid any misunderstandings, we hereby point out that we have the right to partially or entirely dispose of Prohibited Articles at our discretion, and that we reserve the right, under these GTC, to charge you for reasonable costs incurred as a result.

违禁品的详细清单在本平台发布并将不时进行更新。为免疑义，该清单未穷尽列举所有的违禁品，且我们保留根据适用法律不时修订更新该清单并在本平台发布更新后清单的权利，该等清单一经发布立即生效。您应定期查看清单以关注任何修订或更新。我们保留根据适用法律要求处理违禁品的权利，且您理解我们不应就前述处理行为向您或违禁品的收货人承担任何责任。如您向仓配中心寄递违禁品，我们概不接收并有权向您收取附加服务费用（处置服务）。为免歧义，我们特此指出我们有权自行决定处理部分或者全部违禁品，并且我们保留根据本条款向您收取因此产生的合理费用的权利。

侵犯知识产权或其他第三方权利的货物

The Articles must neither factually infringe, nor be alleged or suspected to infringe, upon any intellectual property rights or other third-party rights. We have the right to at any time reject or remove the corresponding Articles and/or to take steps that lead to a cessation of Fulfillment Services for these Articles. This applies particularly to Articles that are reported to us by the corresponding rights-holders. Possible steps may include, insofar as they are legally permissible, the removal of the Articles from the Fulfillment Center, the full or partial cessation of Fulfillment Services, the destruction of the Articles, the return shipment of the Articles to you at your expense, and/or your exclusion from the Fulfillment Services.

货物不得实际侵犯或被指控涉嫌侵犯任何知识产权或第三方权利。我们有权随时拒收或移除相应货物，和/或立即采取措施停止对该货物的仓配服务。上述规定也特别适用于相关权利人向我们报告的货物。在法律允许的范围内，我们可能采取的措施包括：将货物从仓配中心移除、全部或部分停止提供仓配服务、销毁货物、将货物退还至您和/或不再为您提供仓配服务。如我们采取任一措施，相关费用均由您承担。

You shall indemnify, defend and hold us harmless against any claim, loss, damage, settlement, cost, expense or other liability (including, without limitation, attorneys' fees) arising from or related to Articles that infringe, actual or alleged, any intellectual property rights or other third-party rights, and any personal injury, death or property damage related or caused by thereto.

对于因实际侵犯或被指控涉嫌侵犯任何知识产权或第三方权利的货物，或与之相关的索赔、损失、损害、和解、费用、支出或其他责任（包括但不限于律师费用），以及与之相关或由其导致的人身伤害、死亡或财产损失，您应当向我们提供补偿，为我们辩护并使我们免受该等损害。

电气和电子设备

For electrical and electronic equipment, the technical documentation as well as safety data sheets must be provided in accordance with the legal requirements and the requirements contained in these GTC and the platform's terms of use. It must be ensured that the equipment does not endanger the safety and health of persons when used as intended or in a foreseeable manner, in particular with regard to the risks of heating, fire and short circuits. Apart from that, compliance with the requirements of the ElektroG is guaranteed.

对于电气和电子设备，您应根据法律要求以及GTC和本平台发布的相关规则中包含的要求提供技术文件和安全数据表。您应确保设备在按预期或以可预见的方式使用时不会危及人员的安全和健康，尤其是不存在过热、火灾和短路相关风险。除此之外，您应保证符合ElektroG的要求。

EU 2019/1020欧盟市场监管新法合规要求

The Regulation EU 2019/1020 on Market Surveillance and Compliance of Products (thereinafter “the MSR (EU) 2019/1020”) will take effect upon July 16, 2021, which requires to ensure that there is at least one legal or natural person within the territory of European Union as the specified EU Responsible Person as to any product to be put on the EU sales market online or offline, so as to ensure that every product is monitored and accountable by each EU government regulator. Upon placing an Order of the Articles with CE marks, you shall warrant that the accurate and valid name, registered trade name or registered trade mark, and contact details, including the postal address, of the EU Economic Operator who would perform the role of the EU Responsible Person and the tasks thereof shall be indicated explicitly on the Articles or on its packaging, the parcel or the accompanying document.

EU 2019/1020欧盟市场监管新法于2021年7月16日生效。该法规要求进入欧盟销售市场的商品，无论通过线下传统销售渠道还是线上电商渠道，均应确保至少有一个在欧盟境内的组织或人员作为明确的欧盟商品负责人，以确保欧盟各国政府监管机构可对每个商品进行监督和问责。您应保证，您向下达订单的带有CE标志的货物上必须明确载有准确且有效的欧盟商品负责人的名称、注册商标名称或商标标识、联络方式（包含通信地址）。以上信息可以出现在商品本身、商品包装/包裹或随附文件上。

In relation to the Articles, you or the EU Responsible Person of such Articles shall be obliged to fully perform the corresponding fulfillments required under the MSR (EU) 2019/1020 and according to our instructions. In addition, you shall be jointly and severally liable for the performance of the EU Responsible Person.

关于您的货物，您或该等货物的欧盟商品负责人有义务按照我们的要求，全面履行EU 2019/1020欧盟市场监管新法项下的相关义务，并且您应对欧盟商品负责人的行为承担连带保证责任。

With respect to the Articles, you shall indemnify and hold us, Affiliates, and/or Service Providers harmless from and against any and all claims, losses, costs, penalties, fines and other expenses arising from your or the EU Responsible Person’s violation of the MSR (EU) 2019/1020 and any relevant provisions to which EU Economic Operators are obliged to comply, or that we and/or Affiliates are prosecuted for liability and/or disputes by a third party, including but not limited to any claim for personal injury, property damage or tort, legal liability, damages, judgments, actions, losses, fines, handling, enforcement costs and other expenses.

关于您的货物，如因您或该等货物的欧盟商品负责人因违反经济经营者必须遵守的EU 2019/1020欧盟市场监管新法及任何有关规定而致使我们和/或关联方遭受损失，或我们和/或关联方、服务提供商被第三方追究相关责任及（或）发生纠纷，包括但不限于关于人身损害、财产损失、侵权的任何索赔、法律责任、损害赔偿、判决、诉讼、损失、罚金、处理、执行成本以及其它费用的，您应确保我们和/或关联方免受任何和全部索赔、损失、费用、罚款等。

When registering on the Platform, you shall ensure that the provisions of the MSR (EU) 2019/1020 are complied with and the valid EU Responsible Person has been designated and specified. You shall be obliged to provide and update from time to time (if necessary) the information demanded. In the event that you fail to do so in a timely manner, for each case of a breach of such obligation, we are entitled to collect the relevant damages, fees and/or penalties in accordance with the MSR (EU) 2019/1020. In addition, we may also assert any further claims or rights against you in that regard.

在平台上注册时，您应确保遵守EU 2019/1020欧盟市场监管新法的规定，并且您的货物已明确有效的欧盟商品负责人。您应有义务在完成注册后及时提供并不时更新（如需）所要求的信息。如您未能及时这样做，我们有权依据EU 2019/1020欧盟市场监管新法向您收取相关损失、费用和/或罚款。此外，我们仍有权就此对您提出任何进一步索赔或权利。

You acknowledge and understand that in no event shall we, Affiliates and/or Service Providers assume the role of EU Responsible Person. Provided that we consider that we/Affiliates would assume the responsibility of an EU Responsible Person, or we/Affiliates have assumed such responsibility, then we shall be entitled to terminate the Fulfillment Services at any time and to recover full compensation from you for any losses, liabilities and fees.

您理解并承诺，在任何情形下，我们和/或关联方、服务提供商均不承担欧盟商品负责人的角色。如我们认为存在承担欧盟商品负责人责任的风险或已承担了该等责任，则我们有权立即终止本服务，并有权就任何损失、责任、费用等向您全额追偿。

德国《产品安全法》Produktsicherheitsgesetz（ProdSG）

You or the relevant EU authorised representative shall ensure that the goods stored in our warehouses located within Germany are in align with the safety standards of EU, and you or the relevant EU authorised representative comply with the obligations under Product Safety Act and other laws, acts, ordinances or regulations, in particular Regulation on Electrical Equipment, Ordinance on the Safety of Toys, Act on the Electromagnetic Compatibility of Equipment, Energy-Related Products Act, etc.

关于您的货物，您或该等货物的欧盟商品负责人需确保存储在我们德国仓库的货物符合欧盟的安全标准，并已经全面履行德国《产品安全法》（ProdSG）和一系列的实施规章，例如机电设备安全法规Verordnung über elektrische Betriebsmittel（1. ProdSV）、玩具安全法规Verordnung über die Sicherheit von Spielzeug（2. ProdSV）、设备电磁兼容性法规Elektromagnetische-Verträglichkeit-Gesetz（EMVG）、能源相关产品生态涉及法规Energieverbrauchsrelevante-Produkte-Gesetz（EVPG）下的相关义务。

You or the relevant EU authorised representative shall indemnify and hold harmless Us, Affiliates, and/or our Service Provides in full at all times against all costs, fees, expenses and disbursements properly incurred and all losses, liabilities, actions, proceedings, claims, demands, penalties, damages or liabilities which may be suffered by or brought against Us, Affiliates, and/or our Service Provides from any third party as a result of your or the relevant EU authorised representative's violation of Product Safety Act or other laws and regulations, e.g. Regulation on Electrical Equipment, Ordinance on the Safety of Toys, Act on the Electromagnetic Compatibility of Equipment, Energy-Related Products Act, etc.

如因您或该等货物的欧盟商品负责人违反德国《产品安全法》（ProdSG）和一系列的实施规章，例如机电设备安全法规Verordnung über elektrische Betriebsmittel（1. ProdSV）、玩具安全法规Verordnung über die Sicherheit von Spielzeug（2. ProdSV）、设备电磁兼容性法规Elektromagnetische-Verträglichkeit-Gesetz（EMVG）、能源相关产品生态涉及法规Energieverbrauchsrelevante-Produkte-Gesetz（EVPG）及任何有关规定而致使我们和/或关联方遭受损失，或我们和/或关联方、服务提供商被第三方追究相关责任及（或）发生纠纷，包括但不限于关于人身损害、财产损失、侵权的任何索赔、法律责任、损害赔偿、判决、诉讼、损失、罚金、处理、执行成本以及其它费用的，您应确保我们和/或关联方、服务提供商免受任何和全部索赔、损失、费用、罚款等。

《欧盟通用产品安全法规》（GPSR）

You or the relevant EU authorised representative must ensure that the goods stored in our warehouse in Germany comply with EU safety standards and have fully fulfilled the relevant obligations under the EU General Product Safety Regulation (GPSR), such as ensuring the provision of safe products; conducting risk assessment and monitoring of products before they are placed on the market; providing consumers with clear, accurate and easy-to-understand product safety information and warnings; clearly marking on the product packaging or accompanying documents the contact information such as the name, address and email address of the EU responsible person and the manufacturer, as well as information such as product type, batch number and serial number for tracing the source and sales situation of the products; if the product belongs to the category requiring CE certification, must ensure that the product has the correct CE mark; establishing and maintaining an effective product traceability system; if your manufacturer is located outside the EU, you must appoint a person responsible located within the EU who is responsible for handling product safety-related matters on behalf of the manufacturer.

If we and/or our affiliates suffer losses due to your violation or the violation of the relevant EU authorised representative for such goods of the relevant provisions of the EU General Product Safety Regulation (GPSR), or if we and/or our affiliates and service providers are held accountable by a third party and/or disputes occur, including but not limited to any claims regarding personal injury, property damage, infringement, legal liabilities, damages, judgments, litigations, losses, fines, handling costs, execution costs and other expenses, you shall ensure that we and/or our affiliates and service providers are protected from any and all claims, losses, expenses, fines, etc. As a matter of precaution, you hereby indemnify us from any claims and costs (including legal defense costs) that may be asserted against us in this regard, with immediate effect, at our first request.

您或相关的欧盟授权代表必须确保存放在我们德国仓库中的货物符合欧盟安全标准，并完全履行《欧盟通用产品安全法规》（GPSR）规定的相关义务，例如确保提供安全的产品；在产品投放市场前进行风险评估和监测；向消费者提供清晰、准确且易于理解的产品安全信息和警示；在产品包装或随附文件上明确标注欧盟负责人和制造商的姓名、地址、电子邮件地址等联系信息，以及产品类型、批次号和序列号等用于追溯产品来源和销售情况的信息；如果产品属于需要 CE 认证的类别，必须确保产品有正确的 CE 标志；建立并维护有效的产品追溯系统；如果您的制造商位于欧盟以外，您必须指定一名位于欧盟内的负责人，代表制造商处理与产品安全相关的事务。

如果我们和 / 或我们的关联公司因您或相关欧盟授权代表违反《欧盟通用产品安全法规》（GPSR）的相关规定而遭受损失，或者如果我们和 / 或我们的关联公司及服务提供商被第三方追究责任和 / 或发生纠纷，包括但不限于任何关于人身伤害、财产损失、侵权、法律责任、损害赔偿、判决、诉讼、损失、罚款、处理费用、执行费用和其他费用的索赔，您应确保我们和 / 或我们的关联公司及服务提供商免受任何及所有索赔、损失、费用、罚款等。作为预防措施，您特此在我们首次提出要求时，立即赔偿我们可能因此遭受的任何索赔和费用（包括法律辩护费用）。

7.                  WAREHOUSING AND GOODS INVENTORY

仓储与库存

7.1               We perform warehousing services at the Fulfillment Centers in accordance with the description provided in these GTC or such relevant rules on the Platform.

我们根据本条款的规定或本平台的相关规则在仓配中心向您提供仓储服务。

7.2               If we provide warehouse-related services to you, you shall ensure that all its trade is legitimate and legal, ensure that the Articles meet the requirements of buyers/recipients, the quality standards of importing and exporting countries, corresponding country’s relevant trade control laws, and ensure that the importing Articles match the information you declared. Any legal liability and/or loss due to your failure to meet the foregoing obligations shall be borne entirely by you. You shall take full responsibility for the Articles, including but not limited to liability under relevant laws, regulations, standards applicable to the Articles, and you unconditionally exempt our responsibility on the Articles (if any).

如果我们向您提供仓储相关服务，您应当确保所有的交易均是合法的，且货物符合买家/收货人的要求、进口国和出口国的质量标准、以及相关国家贸易管制法律的规定，并确保进口货物符合您申报时提供的信息。因您未能履行上述义务而导致的任何法律责任和/或遭致的任何损失应由您自行承担。您应当对货物承担全部责任，包括但不限于适用货物的相关法律、法规及标准规定的责任。您同意无条件地免除我们对于您的货物的任何责任（如有）。

7.3               The size, dimensions, and weight of your Articles and/or shipments must not exceed the maximum limits specified on the Platform for storage. For any of your breach of such requirements, we shall at our own discretion exercise the rights stipulated in Section 6.6.1 of these GTC.

您寄递的货物和/或货物的大小、尺寸和重量不得超出本平台规定的最大限额。如您违反了该项要求，我们有权自行决定行使本条款第6.6.1条规定的权利。

7.4               Any time when you are [30] days in arrear with the warehousing fees and service fee, we are entitled to secure our demands arising from the Fulfillment Services. We are entitled to stop the further handling of Goods in storage including outbound service whereas the minimum time between the threat of sale and the actual sale of the suspended items shall be [one (1) week]. We shall be allowed to claim the title of your storage if you are in arrear with the warehousing fees, when the outstanding fee is exceeding the value of your storage. You irrevocably agree that your account and related rights in the Orange Connex Fulfillment Platform shall be managed and blocked by us and subsequently disposed of by us. Should you still need to use the Orange Connex Fulfillment Services in the future, you will need to register for a new account and you will not make any claims in this regard.

在任何时候当您拖欠仓储费及服务费达到 [30] 日时，我们有权对我们因提供本服务产生的相关主张要求提供担保。我们可停止就在库货物进行一切包括出库服务在内的服务，但前提是自向您警告停止服务的货物面临出售至该等货物实际被销售的期限应不短于 [一（1）周]。当您拖欠费用后，若我们发现您应付金额已经高于您的库存货物价值时，我们有权主张货物的所有权。同时，您不可撤销地同意您在橙联仓配管理平台的账号及相关权益由我们来进行管理封存及后续处置，若您未来仍旧需要使用橙联仓配服务，则需重新注册账号，您将不对此提起任何主张。

7.5               It shall be your responsibility to keep detailed records regarding the Articles that have been delivered to a Fulfillment Center and that potentially may still be stored there, while our recording work might be done merely for the convenience of job and shall not be deemed as an exemption of your own responsibility of such. We will assume no liability for any inaccuracies or incorrect information that may be stored in, or provided by us. Whenever purposeful and necessary for compliance with applicable legal requirements, we will take physical inventory twice per year at the Fulfillment Center in coordination with the Fulfillment Center.

您有责任详细记录已寄递至仓配中心且可能仍将存放在仓配中心的货物，我们对库存和货物状态的记录工作仅为自身工作便利进行，不免除您该等记录的责任。我们对由我们存储或提供的不准确或错误信息均不承担任何责任。如为遵守适用法律要求且有必要时，我们将配合仓配中心在仓配中心每年进行两次现场库存盘点。

7.6               We will be free to transfer Articles to a different Fulfillment Center at our expense at any time.

我们可以随时自行将货物转移到不同的仓配中心，费用由我们承担。

7.7               We and Service Providers are not obliged to and will not provide services for Shelf Life Management. Neither we nor Service Providers will handle any complaints about Shelf Life Management, including but not limited to, complaints from you or from buyer/recipient.

我们和服务提供商没有义务也不会为保质期管理提供服务。我们和服务提供商均不处理任何关于保质期管理的投诉，包括但不限于来自您或买家/收货人的投诉。

7.8               You shall be solely responsible for the Shelf Life Management of the Articles, and to solve buyer/recipient complaints and disputes about Shelf Life, and undertake to defend, indemnify and hold us and Service Providers harmless from any loss or damage in relation thereto.

您应单独负责入库货物的保质期管理，并解决买家/收货人关于保质期的投诉和争议，并承诺为我们和服务提供商抗辩、赔偿并使其免受与此相关的任何损失或损害。

7.9               When You select to use the Batch Outbound service, You are required to pick up the goods within 5 days upon being notified by the warehouse of the time available for pick-up. If you fail to pick up the goods within the said 5 days’ period, we may charge You a Pickup Delay Fee according to the current effective rate card . If you fail to pick up the goods from the warehouse within 30 days upon being notified of the time available for pick-up, we are entitled to dispose of the goods without further notice, including but not limited to depositing, destroying or donating the same. You shall fully indemnify Us and save Us harmless, as well as Our Affiliates, along with the executive managers, employees, representatives and directors of Our respective enterprises, and along with Our Service Providers, from and against all fees, costs and expenses incurred and/or all actions, proceedings, losses, damages, claims and demands which may be brought or made against Us for Our disposal of the goods, and You may not claim or demand against Us for any loss and damage arising from Our disposal of the good. For the avoidance of doubt, the right given to Us by this clause to dispose of the goods shall not prejudice any other rights or remedies available to Us in respect of Your failure in pick-up within the stipulated time.

当您选择使用批量出库服务时，您须在仓库告知可提货时间的5天内提货。如您未在仓库告知可提货时间的5天内提货，我们可能根据现行有效的价卡向您收取提货滞留费。如您未在仓库告知可提货时间的30天内提货，我们有权以包括但不限於提存、销毁或捐赠的方式处置货物，不作另行通知。您须就我们处置货物而引致的所有费用、成本及开支及/或可能遭受或引致的所有法律行动、法律程序、损失、损害、索偿及申索作出完全的弥偿，以避免我们遭受任何损害，而您不得就我们处置货物而引致您的任何损失或损害向我们提出任何索偿或申索。为免疑问，本条款下给予我们处置货物的权利将不会影响我们就您未有在限期内提货而可获得的任何其他权利或济助。

8.                  OUTBOUND DELIVERIES

出库配送

出库配送服务

As part of the Fulfillment Services, we will organize the delivery of shipments by a Shipping Company to the respective intended recipient designated in each Order. The Platform will set out the details of which delivery services will be used in the process.

作为本服务的一部分，我们将安排货运公司将货物分别交付至每个订单指定的收货人。本平台将列明我们使用的运送服务的具体信息。

If you choose Delegated Carrier Delivery Service, we will organize the delivery of shipments by a designated Shipping Company to the respective intended recipient designated in each Order.

如您选择了指定尾程供应商派送服务，我们将安排指定的货运公司将货物分别交付至每个订单指定的收货人。

If you choose Third Party Platform Label service, you can arrange your own logistics delivery. We will deliver the goods to the Shipping Company according to your requirements, and the delivery of the goods will be based on the transfer information displayed on the Orange Connex Management Platform.

如您选择了第三方平台面单服务，您可选择自行安排物流配送，我们将按照您的要求将货物交付给指定的物流服务提供商，货物交付以橙联仓配管理平台显示的移交信息为准。

If you choose Third Party Platform Label service, the optimization of outbound strategies through the Orange Connex Management Platform, including but not limited to price comparison and packaging preference settings, will not be supported. We will only provide services related to order picking, packing, and delivery to Shipping Company. If you engage in any illegal or non-compliant activities, or if your order volume exceeds the capacity that Orange Connex can handle, we reserve the right to refuse to assist you in contacting Shipping Company. In such cases, you will need to arrange for the pickup or delivery of the goods on your own or through a third-party platform, and you will be responsible for communicating and coordinating with the third-party logistics service providers.

如您使用第三方平台面单服务，将不支持使用橙联平台优化出库策略，包括但不限于比价、拆包偏好设置等，我们仅提供按订单拣货打包交运物流服务商的相关工作。如您有任何违法违规行为，或订单量超出橙联承载范围，我们有权拒绝协助您联系物流服务提供商，届时您应自行或者联系第三方平台安排货物的提货或配送，并自行负责与第三方物流服务商的沟通与协调。

If you choose Third Party Platform Label service, in cases where shipping delays or failures, delivery failures, returns, etc., occur due to providing incorrect labels, selecting incorrect logistics channels, etc., the corresponding losses shall be borne by you.

如您在使用第三方平台面单服务时，因提供错误的面单、选择了错误的物流渠道等情况导致交运延迟或失败，派送失败，退货等，相应的损失应由您自行承担。

You are obliged to properly describe and make a full declaration as to the consigned shipment, including its name, Harmonized Tariff Schedule Code, quantity, destination country and declaration value.
您需要对托运货物的品名、商品分类编码（Harmonized Tariff Schedule Code，简称HTS Code）、数量、目的国及其申报价值作出正确描述和全面申报。

出库配送的限制

8.2.1         The handling and delivery of Articles must be specified in detail in accordance with the provisions of the Order, tracking number, and any relevant documents, and the Articles must be suitable for shipment. You must ensure the Articles have been marked, addressed and properly pre-packed in accordance with the rules posted on the Platform so as to ensure safe handling and delivery in accordance with applicable laws.

货物的搬运和交付应根据订单、追踪编号以及任何相关文件的要求详细说明，且货物应适宜配送。您应确保您已按照本平台上发布的规则对货物进行标记、填写地址以及适当的预包装，以确保可按照适用法律安全地搬运和交付。

8.2.2         The size, dimensions, and weight of your Articles and/or shipments must not exceed the maximum limits specified in the Seller Manual for delivery, and you are accepting the actual size, dimension and weight result of measuring at the time of delivery service. For any of your breach of such requirements, we shall at our own discretion exercise the rights stipulated in Article 6.6.1 of these GTC.

您的货物的大小、尺寸和重量不得超过卖家手册对货物配送规定的最大限额，并且您应认可配送时实际测量得到的结果。如您违反该要求，我们将自行决定行使本条款第6.6.1条所约定的权利。

8.2.3         Shipping Companies may impose their own restrictions upon the delivery of your Articles. Please read the information provided on this topic on the Platform. There are also certain Articles or locations that we do not service.

货运公司可能会对您的货物的配送设置限制。请仔细阅读本平台上有关该等事项的信息。请注意就某些特定货物和/或地点而言，我们不提供仓配服务。

出库配送的截止日期

The deadline for the outbound dispatch of Articles shall depend on the time at which the Order has been received. We will do our best to deliver the Article within the delivery deadlines specified for each delivery service. We do not guarantee these deadlines, however, since they are only approximate. We are not liable for any damages or loss caused by delay. Unless otherwise agreed in writing, it shall be at our discretion to select the type, route and means of transport or to provide the delivery services by the Services Providers. For example, we may dispatch the Articles of a single Order in one or more shipments.

货物出库运送的截止日期应当取决于我们接受订单的时间。我们将尽商业合理努力在每一运送服务规定的时限内运送货物。但是，鉴于相关截止日期仅是对运送时间的粗略估计，我们无法保证将在截止日期内准时送达。我们不对因出库运送延迟产生的任何损害和损失承担责任。除非另有书面约定，我们有权自行决定运送方式、运送路线和交通方式或委托服务提供商提供运送服务。例如，我们可以将同一个订单的货物一次或多次分批运送。

出库配送追踪

The delivery of outbound shipment within the context of the Fulfillment Services will be performed by proof of delivery. The tracking service shall not be automatically nor necessarily involved in our service, even once involved, we will assume no warranty for the accuracy and frequency of the shipment-tracking data provided to us by the Shipping Company.

在仓配服务范围内，出库配送将通过货物交付凭证完成。货物追踪服务并不必然包含在我们的服务中，即使当涉及追踪信息时，我们对货运公司提供的货物追踪数据的准确性和频率不承担保证责任。

向指定收货人交付

You are under obligation to provide us with all information on the delivery addresses as well as any changes to said addresses by submitting such information to our Platform or granting permission for us to collect such information from the supported e-commerce platforms/websites, and you are to do so without undue delay. If the recipient refuses to accept the Articles or the address of the recipient provided by you is incorrect, such Articles shall be handled according to the provisions stipulated in Section 8.6 of these GTC. The service fee paid for such Articles shall not be refunded, and any additional costs arising therefrom due to return of the Shipment shall be fully compensated by you.

您有义务向我们提供关于送达地址的所有信息以及该等地址的任何变更，您可以通过向本平台提供前述信息，亦可授权我们从受支持的电子商务平台/网站收集该等信息。您履行前述义务不应存在任何不当延迟。如收货人拒绝接收货物或您提供的收货人地址不正确时，我们将按照本条款第8.6条处理该货物。您理解并同意，您无权要求我们向您返还您就该货物已支付的服务费，且您应足额向我们支付因退货而产生的额外费用。

The Service Providers we have commissioned with shipping services shall make at least one delivery attempt for every shipment. The aim of each attempt shall be to deliver the shipment to the designated address, but not to hand it over to a specific person. We will not be responsible for or held liable if the designated addresses are incorrect and imprecise; both you and the intended recipient must also ensure that the shipment can be accepted and that the acceptance can be confirmed.

服务提供商应就每一货物进行至少一次运送尝试，每次尝试的目标是将货物运送至指定地址而非交付至特定人员。如指定地址不正确或不明确的，我们对此不承担任何责任。您和收货人还应确保货物可被签收且该签收行为可被确认。

If our delivery attempt is unsuccessful and additional efforts are required for the shipment, the Fees paid for such delivery shall not be refunded and we may charge you Fees for Change Address Services for additional efforts we have made. You hereby authorize us to try the following alternatives, insofar as this seems appropriate under the circumstances:

如果我们运送尝试未成功且需要进行额外运送，您就该首次运送支付的费用不予退还，并且我们可能会就我们额外的运送工作向您收取地址变更服务费（如有）。您在此授权我们在情况允许的前提下尝试如下替代方案：

将货物运送至指定送达地址附近的其他地址；

将货物留置在服务提供商认为安全的地址或附近，例如将货物留置在邻居的住所。

The Service provider will notify the intended recipient that describes the alternative selected.  If the intended recipient fails to contact us in order to make alternate delivery arrangements, insofar as these may be required, the shipment shall be returned to the Fulfillment Center and you will be charged with undeliverable return service fee.

服务提供商将会通知指定收货人以描述可供选择的替代方案。如果收货人未与我们联系以作出替代交付安排，货物将被退回至仓配中心，并且您将因货物无法送达被收取相应服务费。

无法送达的退货

Assuming a shipment is returned to the Fulfillment Center, said Article shall be returned to the stocks on hand at the Fulfillment Centers and shall be used to fulfill subsequent Orders for the same Article(s). The ownership rights and risks associated with such returned Articles shall lie not with us but rather with you. If we should deem such Articles to be unsuitable to returned to the Fulfillment Center, we will return them to you at your expense. You shall be responsible for any Taxes, duties, and other additional costs that may incur as a result of return shipments.

如果一件货物被退回至仓配中心，则该件货物应被重新计入仓配中心的当前库存，并应用于履行同一货物的后续订单。该等退回货物的所有权和风险均归属于您或由您承担，而非我们。如果我们认为该货物不适宜被退回至仓配中心，我们会将其寄递至您，因此产生的费用应由您承担。您应承担因退回货物而产生的任何税费、关税和其他额外费用。

欺诈行为

We are entitled to verify claims caused by shipping failure and SNAD at any time. If we find that your eBay listing information for Articles is inconsistent with the Articles entrusted to us for warehousing and shipping services, we will treat this as fraud. With respect to aforementioned Articles, we are entitled to take the following measures:

我们有权随时核查因配送失败和收货异常导致的理赔案例，如发现您在电子商务平台上刊登的货物信息与实际委托给我们提供仓储配送服务的货物不符，我们将认定此行为为欺诈行为。对于涉嫌欺诈行为的货物，我们有权采取以下措施：

如您已加入eBay配送服务计划，我们有权立即将涉嫌欺诈行为的货物退出eBay刊登

且限制该货物后续刊登；

我们有权将涉嫌欺诈的货物下架，您应在收到我们的通知后，按照通知要求提走货物，

产生的费用由您承担；

我们有权追溯核查所有与您相关的已赔付案例，如发现因您的欺诈行为给我们造成损失，

您应进行赔付；

为遵守适用法律法规、配合执法部门调查，而采取的任何措施。

We are entitled to deduct from your account the foregoing payable charges and relevant damages, and you shall proceed to pay us for the shortfall. If you fail to pay in full, we may dispose of your Articles in accordance with clause 9.1.

我们有权从您的账户扣除前述应付费用及相关损失金额，您应就不足部分继续向我们支付，如您未足额支付前述款项，我们有权按照第9.1条约定处置您的货物。

9.                  FEES AND PAYMENTS

费用及支付

Both parties confirm that, with effect from March 1, 2026 all rights held by OCGG against you and all obligations  owed by OCGG to you pursuant to the relevant agreements signed between OCGG and you shall be wholly and unconditionally assumed by OCSG. OCSG undertakes to fully and duly perform such obligations, and you agree to discharge your corresponding payment obligations and other obligations to OCSG.This assumption shall not subject you to any liability or burden whatsoever in respect of any claims of OCGG that are unrelated to the performance of the Original Agreements or any debts of OCGG that involve third parties.

双方确认，自2026年3月1日起，由OCGG依据其与您签署的相关协议所享有的对您的全部权利及负有的全部义务，均由OCSG概括承继。OCSG承诺将全面、适当履行义务，您同意对应款项支付义务及其他义务向OCSG履行。该承继不导致您就OCGG任何与原协议履行无关的权利主张，或涉及任何第三方的债务承担任何责任或负担。

费用

You agree to pay us the Fees, including Fees for Value Added Services, accruing for the performance of Fulfillment Services pursuant to the GTC. We are performing the Fulfillment Services exclusively in return for payment of the corresponding Fees and we reserve the right to cease performance of our services in case of non-payment. You and we agree that we will acquire a lien on the relevant Articles for the case that you will not pay any Fees when due. The lien serves to secure all existing outstanding Fees to which we are entitled from the business relationship with you.

您同意向我们支付费用，包括根据本条款约定基于履行仓配服务累计产生的增值服务费。我们仅在您支付相应费用前提下向您提供仓配服务。如您未能支付费用，我们将立即停止履行本服务。您和我们均同意，如果您有任何未支付的到期费用，我们将有权对相关货物行使留置权。留置权用于保障我们从与您的业务关系中有权获得的所有现有未付费用。

In the event of non-payment of any Fees due we will send you two written notices requesting payment of the outstanding Fees. If you fail to pay, we will have the right to dispose of the Articles seven days after the last demand for payment according to the following provisions.  The ways of disposal include, but are not limited to, discounting, selling as well as auctioning.

如果您有任何未支付的到期费用，我们将向您发送两份书面通知，要求您支付未支付的费用。如果您仍未能付款，我们将有权在最后一次付款要求的七天后，根据以下规定处理这些货物。处置方式包括但不限于折价、出售和拍卖。

To the extent that discounting, auctioning, selling or any other economically viable option of disposal of the items is not possible, even with good faith efforts at our discretion, we are entitled, after prior written notice, to dispose of the goods, e.g. by depositing, destroying or donating them, in order to avoid sustaining further damage to us.

如果折价、拍卖、出售或任何其他经济上可行的货物处置方案不可行，即使我们做出善意的努力，我们也有权在事先发出书面通知后以提存、销毁或捐赠等方式处置货物，以避免对我们造成进一步的损害。

We may have our preferred claim from the proceeds arising from such disposal, and if the proceeds are less than the amount owed by you, we shall have the right to continue to seek recovery from you. All costs and expenses arising from the lien and disposal of the Articles shall be borne by you. You shall be responsible for any and all Fees that you may incur in connection with these GTC, whereby all amounts due must be paid to us without any deduction, offset or retention (unless permitted under a mutually agreed arrangement, or if we accepted a counterclaim with which offset is made, or if the counterclaim with which offset is made is uncontested by us, or if the counterclaim has been confirmed by a final and unappealable judgment of a competent court).

我们对此类处置产生的收益拥有优先索赔权，如果收益少于您所欠的金额，我们将有权继续向您追偿。因留置和处置货物而产生的所有费用和开支应由您承担。您应当承担与本条款相关您可能发生的一切费用，您的所有应付费用均不得进行任何扣除、抵销或保留（除非双方一致同意，或我们接受了抵销的反诉，或抵销的反诉未被我们提出异议，或反诉已被有管辖权的法院的最终且不可上诉的判决确认)。

The Fees shall be the ones defined in the version current at the time of the transaction for which the Fees are charged. We are entitled to apply the dimensions and/or weight that we have measured at the end of outbound process as a basis for computing the Fees for the Services. We reserve the right to change the Fees subject to a prior notice.

费用应当以收费标准中列明的收费为准，且我们根据交易发生时现行有效的收费标准向您收取费用。我们有权采用我们出库测量得出的体积和/或重量计算服务费用。我们有权提前向您通知以变更费用。

If you choose Third Party Platform Label service, you will be responsible for all logistics costs, including transportation fees, customs duties, logistics penalties, and other related expenses.

如您使用第三方平台面单服务，您需自行负责所有物流费用，包括运输费用、关税、物流罚金及其他相关费用。

支付

Account Balance Transfer: You confirm and agree that with effect from March 1, 2026, all account balances managed by OCGG and belonging to You (including but not limited to prepaid deposits, security deposits, unrefunded service fees, etc.) shall automatically be transferred to and managed by OCSGand serve as funds for offsetting Your payable fees or as security funds under these GTC.You may inquire about the detailed balance after the transfer through the Platform.

账户余额转移：您确认并同意，自2026年3月1日起，由OCGG管理的，归属于您的全部账户余额（包括但不限于预存款、保证金、未退还的服务费等）均自动转移至OCSG管理，作为您在本 GTC 项下的应付费用抵扣资金或担保资金。您可通过平台查询转移后的余额明细。

We accept Top-up payment method available on the Platform in connection with your use of our Fulfillment Service. You shall deposit in your account certain amount equivalent to the estimated service fee for such services to be requested.

我们接受您使用本平台提供的预充值方式就您使用本服务向我们付款。您应当在您的账号存入拟使用服务的预估费用同等金额。

All charges of service fees will be invoiced to your account according to then-effective rates and service fee standards.

所有服务费应根据届时有效的费率以及服务费用标准向您的账号收费。

An estimated fee quote will be displayed in the ordering process. By placing an Order, you agree to the fee quote provided by the Platform for the Shipment in the aforesaid ordering process. After you places such Order, we may freeze such quoted amount in your account, which shall cover all service fees.

预估的费用报价将在订单流程中显示。经下达订单，您即视为同意本平台在前述订单流程中所提供的费用报价。您在下单后，我们可冻结您账号中的报价对应款项，该等款项应涵盖所有服务费。

Subject to notice to you and subject further to your consent to the aforesaid assignment, any part or all remaining deposit in your account with us may be transferred to such Affiliate’s account for it to apply to due charges.

在向您通知并取得您对上述转让的同意后，所有存入您账号的余额的全部或部分，可转移至该关联方账号，并由该关联方使用于基于该方的应收款项进行扣收。

Exclusive Payment Channel: You specifically acknowledge and agree that with effect from March 1, all future top-up payments and settlement payments shall be made exclusively to the bank accounts designated by OCSG(or its designated collection agent). You shall cease making any payments to the bank accounts of OCGG or any other historical service entities unless explicitly instructed by us in writing for specific settlement purposes. We shall not be liable for any service interruption, delay in account crediting, or bank charges/losses incurred if You remit funds to an incorrect, obsolete, or unauthorized account; all such consequences shall be borne by you.

指定收款渠道： 您知悉并同意，自2026年3月1日起所有后续的预充值款项和结算款项，应排他性地支付至OCSG（或其指定代收代理人）指定的银行账户。除非收到我们就特定的结算目的出具的书面明确指示，否则您应停止向 OCGG 或其他历史服务主体的银行账户支付任何款项。若您将资金汇入错误、废弃或未经授权的账户，因此产生的服务中断、入账延迟、银行费用及其他损失，均由您自行承担，我们不承担任何责任。

Cross-Entity Set-off: You irrevocably authorize OCSG to set off any amounts You owe to OCSG or Our Affiliates (including but not limited to OCGG) against any funds held in Your account with OCSG. This includes, but is not limited to, debts arising from historical orders, customs duty adjustments, underpayments, or penalties incurred prior to March 1, 2026.

跨主体抵销权： 您不可撤销地授权我们，有权以您在OCSG账户中的任何资金，抵销您对我们或我们关联方（包括但不限于OCGG）负有的任何债务，包括但不限于在本条款生效日前因历史订单、关税调整、未足额付款或罚款等产生的债务。

发票/收据及税费

We will send you an invoice before the 7th calendar day of each month. Said invoice shall state the Fulfillment Services that you have received during the month preceding the invoice date, as well as any accrued Fees for Value added Services, insofar as you have made use of such services.

我们将每个月第7个日历日之前向您开具发票/收据。该等发票/收据应列明您在发票/收据出具日前一个月内所接受的仓配服务，以及您就使用该等服务所产生的任何增值服务费用。

You invariably shall be responsible for all Taxes, customs duties, and other levies that accrue in connection with the use of our Fulfillment Services.

您应始终承担与使用本服务相关的所有税费、关税以及其他与使用我们的仓配服务相关的征税。

For any Credit Note to which you are entitled arising from business conducted before March 1, 2026, we undertake to coordinate and ensure its timely, lawful, and effective issuance by the original business entity.

对于2026年3月1日前已完成业务中，您有权获取的任何形式的冲销凭证，我们承诺协调原业务主体依法及时有效开具。

拒收仓配服务订单

In case of any non-payment by your insufficient account balance, we have the right to suspend any or all of the services, charge interest on all overdue amounts from the payment due date until the actual payment date and/or exercise such other rights or remedy with respect to such outstanding amount. Interest under this will accrue each day at 0.02%.

如您账号余额不足导致无法付款，我们有权中止部分或全部服务，并自付款到期日至实际支付日就所有逾期款项收取利息和/或就该等未付款项行使其他权利或救济。本节项下的利息将按照0.02%/日计算。

退款

You acknowledge and understand that any refund requests (including any refund of deposits and/or other claims) will be subject to the applicable refund policies and claiming procedures as published on the Platform when the subject service is delivered. We reserve the right to assess and determine an additional charge per request for each refund request in accordance with the applicable terms and conditions.

您理解并同意任何退款申请（包括余额的退还和/或其他索赔）均受限于履行标的服务时本平台发布的适用退款政策及索赔程序。我们保留根据适用条款和条件评估和确定对每项退款请求额外收费的权利。

During the performance of this contract, if you request a refund of any remaining balance (i.e., the total amount recharged minus the amount already consumed), we will process the refund through your original recharge payment channel. If a refund cannot be issued through the original channel due to changes in your account status, both parties shall negotiate to determine a safe and convenient alternative refund method.

在本协议履行过程中，若您申请退还账户余额（即累计充值总额减去已消费金额），我们将通过您原充值支付渠道办理退款。若因您账户状态变更导致无法通过原渠道退款，双方应协商确定安全便捷的其他退款方式。

保证金

保证金的收取

To ensure that you and/or your Articles would not cause any loss to us and/or our Affiliates, you acknowledge and agree that we have the right to request you to pay a security deposit at any time on written demand. You must pay the security deposit in full by way of offline bank transfer within [7 days] from the date of the written notice; otherwise, we have the right to immediately suspend or terminate provision of our services. If you fail to pay the security deposit within the stipulated time, we have the right to charge you interest on the overdue security deposit, accruing from the due date to the date of actual payment, and/or exercise other rights or remedies regarding the outstanding amount. The interest under this clause will accrue at a rate of 0.02% per day and calculated based on a year of 365 days, and you agree and acknowledge that our calculation of such interest would be conclusive.

为确保您和 / 或您的货物不会导致我们和 / 或我们的关联公司受到任何损失，您知悉并同意我们有权随时以书面形式要求您向我们支付保证金。您须以线下银行转账的方式于书面通知发出之日起计【7 天】内全数缴纳保证金，否则我们有权即时暂停或终止服务。如您逾期缴纳保证金，我们有权向您就保证金收取利息，并自付款到期日至实际支付日计算利息和 / 或就该等未付款项行使其他权利或救济。本条款下的利息将按照 0.02%/ 日及实际逾期日数以每年三百六十五日为基础计算，您同意并知悉利息的计算根据我们的计算作准。

保证金计算原则

In general, we charge you a certain amount of security deposit by estimating potential loss that we and/or our Affiliates may suffer based on various factors, including but not limited to refund to be made to customers, costs for disposal of goods, claims from third-parties, legal fees, any legal liability, loss and damage, claims, judgments, litigation, fines, handling fees, enforcement costs, etc. related to personal injury and property damage. However, we have the absolute discretion to calculate and adjust the security deposit you are required to pay at any time based on market conditions, risks associated with the goods, and other factors, and to request you to pay the adjusted security deposit at any time on written demand. You agree to accept our adjustment notification issued from time to time and to pay the security deposit as required in full.

一般而言，我们会根据不同因素估计我们和 / 或我们的关联公司可能受到的任何损失并向您收取一定的保证金，包括但不限于消费者退款金额、货物销毁成本、第三方权利人主张金额、律师费、任何关于人身伤害及财产损失的法律责任、损害赔偿、申索、判决、诉讼、罚款、处理费用、执行费用等，但我们有完全绝对的权利在任何时候根据市场情况、货物风险等因素计算及调整您须支付的保证金，并在任何时候以书面形式要求您向我们支付经调整的保证金，您同意接受我们的不时发出的调整通知并按我们的要求全数缴纳保证金。

可执行保证金冻结的情况

In the event that one or more of the following events occur, you must notify us in writing immediately. We have the right to freeze the security deposit paid by you as soon as we become aware or should be aware of such events:

下列一项或多项情况发生时，您须即时书面通知我们，我们有权在知道或应当知道时即时冻结您已向我们支付的保证金：

（1） You and/or your Articles are suspected, complained, or accused of infringing trademarks, patents, copyrights, etc.;

您和 / 或您的货物被怀疑、投诉或指控涉嫌侵权商标、专利、版权等；

（2） You and/or your Articles are for any reason complained or investigated by relevant authorities, or you and/or your goods are being prosecuted by relevant authorities;

您和 / 或您的货物因任何原因被投诉或被相关部门调查或相关部门就您和 / 或您的货物作出任何检控；

（3） You and/or your Articles are suspected, complained, or accused of illegality or failing to fulfill local regulations and/or compliance requirements;

您和 / 或您的货物被怀疑、投诉或指控违法或未能满足当地相关法规和 / 或合规要求；

（4） Your goods are for any reason seized, confiscated, destroyed, or fined by customs or other relevant authorities;

您的货物因任何原因被海关或其他相关部门扣押、没收、销毁或罚款；

（5） You violate any terms of this GTC or other relevant agreements, including but not limited to failing to pay Fees within the stipulated time or failing to fulfill obligations for recalling or rectifying goods;

您违反本 GTC 或其他相关协议的任何条款，包括但不限于未按时支付费用、未履行货物召回或整改义务；

（6） Your goods are for any reason recalled by relevant authorities, requested to be withdrawn from sale, or lead to claims or lawsuits, or there are any claims, judgments, or lawsuits against you;

您的货物因任何原因被相关部门召回或要求停售或引发索赔或诉讼或有任何针对您的申索、判决或诉讼；

（7） You fail to address or make reasonable effort to cooperate with us in addressing any claims, lawsuits, complaints, or investigations made by third parties regarding you and/or your goods within the stipulated time;

您未在规定时间内处理或尽力配合我们处理任何第三方就您和 / 或您的货物提出的任何索赔、诉讼、投诉或调查；

（8） You voluntarily file or are subject to a bankruptcy petition or winding-up petition, or a bankruptcy order or winding-up order is made against you;

您自愿或被针对之破产呈请或清盘呈请或破产判决或清盘判决；

（9） We believe that there has been any significant or adverse change in your financial condition;

我们认为您的财务状况发生任何重大或不利的改变；

（10） Any other circumstances that may cause us and/or our Affiliates to suffer loss and/or damage.

其他任何可能引致我们和 / 或我们的关联公司受到损失和 / 或损害的情况。

保证金的扣除及弥偿责任

If any loss and/or damage are suffered by us and/or our Affiliates due to any event described in paragraph (c) above, you must fully indemnify for all loss and/or damage suffered and hold us and/or our Affiliates, along with the executive managers, employees, representatives and directors of our respective enterprises harmless from any loss and damage.

如因上述 (c) 条所述的任何情况导致我们和 / 或我们的关联公司、各自的高管、员工、代表和董事受到的任何损失和 / 或损害，您须就我们的损失和 / 或损害作出完全的弥偿，以避免我们遭受任何损害。

You acknowledge and agree that we have the right to immediately deduct the corresponding amount directly from the frozen security deposit as partial compensation to us. If the security deposit being frozen and deducted is insufficient to fully indemnify us for all our loss and/or damage, any loss and/or damage not indemnified by the security deposit will be deemed your debt and will become due and payable immediately, and we have the right to recover the same from you as a debt.

您知悉并同意我们有权即时直接从冻结的保证金中扣除相应金额以作为向我们支付的部分的赔偿。如冻结及扣除的保证金不足以完全弥偿我们的所有损失和 / 或损害，有关未能以保证金弥偿的损失和 / 或损害将被视作您的债务，并即时到期，而我们有权以债务形式向您作出追偿。

You acknowledge and agree that we are not required to obtain your prior consent when we exercise our right to freeze and/or deduct the security deposit as partial compensation in accordance with this clause, and our calculation of the amount to be deducted would be conclusive and no dispute resolution process is required for the same.

您知悉并同意我们在按照本条款冻结和 / 或扣除保证金作为部分的赔偿时无需获得您的事先同意，且扣除的金额根据我们的计算作准，无需经过争议解决程序。

For the avoidance of doubt, our delay or failure to exercise any rights under this clause, including but not limited to freezing and/or deducting the security deposit, does not constitute a waiver of that right or any other rights.

为免疑问，我们推迟行使或不行使本条款下之任何权利，包括但不限于冻结和 / 或扣除保证金，均不构成对该权利或其他任何权利的放弃。

保证金的利息

You acknowledge and agree that we are not required to pay any interest or other form of return on the security deposit paid by you.

您知悉并同意我们无需就你所支付的保证金支付任何利息或其他任何形式的收益。

保证金的独立性

You acknowledge and agree that the payment and deduction of the security deposit will not affect any other rights or remedies available to us under this agreement, and will be independent of the payment of other fees. Notwithstanding your payment of other fees pursuant to this agreement, we still have the right to require you to pay the security deposit and freeze and/or deduct part or all of the security deposit. Please note that our freezing or deduction of the security deposit under this clause does not constitute a taxable event, and therefore the amount involved are non-refundable and no invoice would be issued.

您知悉并同意保证金的支付和扣除将不会影响我们根据本协议可获得的任何其他权利或济助，并独立于其他费用的支付，即使您已根据本协议支付其他费用，我们仍有权根据本条款要求您支付并冻结和 / 或扣除部分或全部保证金。请注意，我们根据本条款冻结或扣除保证金，并非属于应税行为， 因此所涉款项不可退还且不另开发票。

保证金的退还

You acknowledge and agree that the security deposit paid by you under this clause would be returned under the following circumstances:

您知悉并同意您根据本条款所支付的保证金将于下列情况获退回：

（1） In the event that we request you to address the risks posed by you and/or your goods to us and/or our Affiliates, along with the executive managers, employees, representatives and directors of our respective enterprises in our notice for payment of security deposit, and you fully resolve the relevant risks (to our satisfaction) within [15 days] from the date of the notice, we have the sole and absolute discretion to return to you part or all of the security deposit.

如我们向您发出支付保证金的通知书中有订明并要求您解决您和 / 或您的货物对我们和 / 或我们的关联公司、各自的高管、员工、代表和董事构成的风险，而您于相关通知发出之日起计【15 天】内完全解决相关风险（达至我们的满意程度），我们有完全绝对权利酌情向您退还部分或全部保证金。

（2） If you cease using Services according to the procedure described on the Platform, and no event entitling us to freeze and/or deduct the security deposit has occurred before you cease using the Services, we would return the security deposit paid by you in full.

如您按照本平台上所述程序停止使用仓配服务，而停止使用服务前并没有发生任何我们有权冻结和 / 或扣除保证金的情况，我们将向您全数退回已支付的保证金。

（3） If we suspend provision of all Services to you pursuant to this agreement, we will return to you the balance of the security deposit after deduction of the corresponding amount from the security deposit as compensation (if applicable).

如我们根据本协议中止向您提供全部服务，我们将于已支付的保证金中扣除相应金额以作为赔偿后（如适用）向您退回保证金的余额。

保证金的适用范围

The security deposit required to be paid under this clause applies globally to all Services provided by us and/or our Affiliates and is regardless of the storage location of the goods.

本条款下规定所需支付的保证金适用于您在我们和 / 或我们的关联公司在全球范围内提供的所有服务，不论货物存放地点。

不可抗力事件导致的调价

10.              LIMITATION OF LIABILITY

责任限制

10.1           Liability in connection with Inbound Shipment

入库配送相关责任

如货物在本条款2.29所述配送服务范围内丢失或损坏（下称“入库配送损害事件”），我们将按照本条款的相关规定，对因此给您造成的实际损失或损害承担赔偿责任，只要该等赔偿不违反强制性规定；

您应向我们提供相关的资料文件（如采购发票或清关文件）以便我们计算入库配送损害事件的赔偿数额。我们对入库配送损害事件的赔偿责任应限于：(i) (a) 该货物在入库订单中填写的申报价值, 或 (b) 您向我们提供的该货物的采购发票或清关文件上的价值，或 (c) 每件货物 [100欧元]，以 (a) 、 (b) 和(c)三者中较低者为准； (ii) 如因未填写申报价值而导致的赔偿失败或其他损失，由卖家自行承担。在适用法律允许的范围内，我们对每一次入库配送损害事件中订单的损失或损害的责任上限为 [100欧元]。

对货物丢失或损坏的任何投诉必须在货物妥投（Dscan）起 [7] 个自然日内向我们提出（通过 [CN.Fulfillment@orangeconnex.com]）。如期限届满您未提出任何投诉，我们就与此丢失或损坏有关事项不再向您承担任何责任。

若发生仓储损害事件的丢失货物，自该丢失确认之日起六十（60）日内被我们的仓配中心找回的，我们有权在完成该找回货物的盘盈入库后，撤销并冲抵已就该丢失货物向您支付的赔偿款项。在此情况下，您无权保留已支付的赔偿款，我们可从账户余额中抵扣或通过其他合理方式收回该赔偿款。

10.2           Liability in connection with warehousing

仓储相关责任

如果货物在仓配中心仓储期间丢失或遭损坏（“仓储损害事件”）(除第7.9条所述外)，我们将按照本条款的相关规定，对因此给您造成的实际损失或损害承担赔偿责任，只要该等赔偿不违反强制性规定，特别是预先制定格式条款的相关法律；

我们将按照本条款的相关规定对货物实际损失或损坏给予赔偿。我们对仓储损害事件的赔偿责任应限于：(i) (a) 该货物在清关文件或相关证明中的申报价值, 或 (b) 就本地采购库存而言，该货物的购买价格，或 (c) 如无充分信息计算该货物价值，我们有权依据公司规定的货物均价确定该货物的价值，或者(ii)每件货物 [100欧元]，以 (i) 和 (ii) 二者中较低者为准；

您应向我们提供相关的资料文件（如，采购发票或清关文件等）以便我们计算仓储损害事件的赔偿数额。

10.3           Liability in connection with delivery

运送相关责任

如货物在本条款2.9所述配送服务范围内丢失或损坏（下称“运送损害事件”），适用的具体赔偿标准请参考服务价卡，您可以访问我们的官方网站（https://ocfulfillment.orangeconnex.com/ratecard.html）获取价卡。我们将按照本条款的相关规定，对因此给您造成的实际损失或损害承担赔偿责任并退还服务费，只要该等赔偿不违反强制性规定。

您应向我们提供相关的资料文件（如采购发票或清关文件）以便我们计算运送损害事件的赔偿数额。

我们将按照本条款的相关规定对货物的实际损失或损坏给予赔偿。在适用法律允许的范围内，且受制于第 10.3.d 条的规定，我们对运送损害事件的赔偿责任应限于：(i) (a) 该货物在出库订单中填写的申报价值, 或 (b) 您向我们提供的该货物的采购发票或清关文件上的价值，或 (c) 每件货物 [100欧元]，以 (a) 、 (b) 和(c)三者中较低者为准； (ii) 如因未填写申报价值而导致的赔偿失败或其他损失，由卖家自行承担。

在适用法律允许的范围内，我们对每一次出库配送涉及的运送损害事件中订单的损失或损害的责任上限为 [100欧元]。

如您使用第三方平台面单服务，我们应您要求，协助您与您指定的物流服务提供商联系，并将货物交付给您指定的物流服务提供商，并不意味着我们对物流服务提供商的行为或履约能力承担任何责任，或视为对其资质或服务质量的认可。且我们并非运输合同当事人，货物交付后，因不可抗力、物流服务提供商过失或第三方原因导致的损失，我们不承担赔偿责任，您可自行向责任方索赔。

10.4           Disclaimer

免责

Our reimbursement policy will not cover the followings:

我们的赔付政策不适用于以下情形：

货物在向仓配中心交付前丢失或遭损坏；

在入库接收程序中非因我们或服务提供商的过错而导致的货物丢失或遭损坏，其中也包括邮政戳印或标签及广告邮票在货物上的张贴以及其他类似的标记或标签导致的轻微损失；

向买家或收货人交付后货物丢失或遭损坏；

违禁品；

对于需要注册的货物，未注册或未正确注册，或已注册但随后被宣布无效，不论具体原因；

未附材料安全性数据表和服务提供商要求的其他文件的危险品；

过期货物；

在适用法律允许的范围内，全部或部分由于货物性质（包括货物的任何瑕疵、特征或固有缺陷）造成或导致的货物丢失、损坏、延迟、错误交付、未交付、错误信息或未提供信息；

由于您的故意或过失导致您未能按照我们的要求、(当地)法律法规要求提供或更新相关货物信息，包括但不限于符合EU 2019/1020欧盟市场监管新法要求的 CE 标识和欧盟商品负责人、保证及担保类文件等。

交付时货物外包装完好无损或基本完整，且该货物由您自行包装或我们根据您的指示包装情形下的任何货物的丢失或损坏；

政府机构在检查货物期间导致货物的丢失或遭损坏；

纯包装破损；

您在知悉或获悉货物丢失或遭损坏之日起 [30] 日内未向我们投诉或索赔；

由于不可抗力事件造成货物的丢失或遭损坏；

无法在常温环境中储存的货物，包括但不限于需要低温储存，有特定湿度要求或需要无菌环境的货物。

因您违反适用法律，导致货物被有关部门扣押或没收的。

10.5           Additional liability provisions

其他责任条款

在收货人接收货物后，货物的任何丢失、短少、变质、污染、损坏或其他风险将转移至收货人，我们对收货人占有的货物不承担任何责任。

除非本条款另有规定，我们的责任应符合适用法律的规定。

如果有关损害是由于我们、货运公司或我们的代理商的作为或不作为造成的（包括故意且意图导致损害的作为或不作为，或在严重疏忽的情形下明知可能会导致损害的作为或不作为），则上述责任限制不适用。

如果您对每件货物的全部或部分损害提交投诉并且我们通过支付至少等价于该货物销售价格或置换价格的金额解决该项投诉，届时我们有权对受损货物主张所有权并有权自行处置该受损货物。

我们无意以任何方式排除或限制我们因违反法律规定而应当向您承担的责任，尤其适用于当生命或身体损害是由于 (a) 我们、我们的雇员、授权代表或分包商的过失造成，或 (b) 欺诈或虚假陈述造成的。

如果我们违反本条款下义务，而该等义务未包含在第10.1、10.2或第10.3条规定的义务之内，且该等义务属于本条款下的基本性的重要合同义务（基本义务），我们的责任应严格限于典型的且可预见的损害，且无论是否提供多种服务，我们就仓储、运送和其他附加服务中的各项服务所应承担的各项责任均是独立的。在每一违约情形下，我们承担的责任总额应限于 [违约行为发生前12个月您就该项服务向我们支付的服务费总额]。前述例外情况不适用于对生命、身体或健康造成重大损害或适用强制性责任，包括但不限于对我们出具的担保或保证承担责任。

在其他一切方面，我们不承担因我们或服务提供商对货物的占有、仓储、交付而产生的任何进一步责任。

10.6           Deadlines - Any complaints for a lost or damaged Article must be lodged by contacting our Fulfillment Services (via [CN.Fulfillment@orangeconnex.com]) within [30] days of the date on which you became aware, or were made aware, of the relevant loss or damage. If this is not done, we will have no liability towards you in this connection.

期限——对货物丢失或损坏的任何投诉必须在您知悉或被告知相关情况起 [30] 日内向我们提出（通过 [CN.Fulfillment@orangeconnex.com]）。如期限届满您未提出任何投诉，我们就与此丢失或损坏有关事项不再向您承担任何责任。

10.7           Events Beyond our Control - We will assume no liability or responsibility in cases in which Events Beyond our Control delay or hinder us in the performance of our obligations under these GTC and/or in the proper fulfillment of Orders. In such case, we will notify you as soon as possible about the hindrances involved.

不可抗力事件——如因不可抗力事件延迟或阻碍我们履行本条款和/或仓配订单项下的义务，我们对此将不承担任何责任。在该等情况下，我们将尽快通知您涉及的障碍情况。

Our obligations under these GTC shall be deemed temporarily suspended and the period for fulfillment of our obligations shall be extended for a period corresponding to the duration of the Event Beyond our Control. We will arrange a new pickup or delivery date with you once the Event Beyond our Control has come to an end.

如遇不可抗力事件，我们在本条款下的任何义务均视为暂时中止，并且我们义务的履行期间应根据不可抗力事件的持续期间相应延长。一旦不可抗力事件结束，我们将为您安排新的提货或运送日期。

11.              FAILURE TO FULFILL YOUR OBLIGATIONS

未能履行您的义务

If you fail to fulfill your obligations under these GTC and this non-fulfillment hinders us from performing our service obligations (e.g. providing improper packing, failure to provide accurate delivery address information, nonpayment or delayed payment of Fees, etc.), we will be entitled to take the following steps:

如果您未能履行您在本条款项下的义务并且该等未履行阻碍我们履行我们的服务义务（例如，包装不当、未能提供准确的送达地址信息、未支付或延迟支付费用等），我们将有权采取以下措施：

我们有权（在不损害我们其他合法权利或法律救济的前提下）暂停提供仓配服务。我们有权将您违反本条款视为阻碍我们履行义务或致使我们延迟履行义务的原因。

我们有权（在不损害我们其他合法权利或法律救济的前提下）暂停提供仓配服务，直至您纠正了该等违约行为。我们有权将您的违约视为阻碍我们履行义务或致使我们延迟履行义务的原因。

对于因您违约而产生的任何直接或间接损害（尤其是利润损失和/或具体商业机会损失），我们均不承担任何责任。

您应就我们因您违约而遭受的任何直接或间接损失承担赔偿责任。

12.              INDEMNIFICATION

损害赔偿

您同意在收到第一次索赔通知后，赔偿我们、我们的关联方、各自的高管、员工、代表和董事，以及我们的服务提供商由于任何下列各项或与之相关已经或未来可能遭受的所有的索赔、损害、费用、赔偿金、支出和损失，为我们进行抗辩且使我们免受损害：

您违反或推定违反本条款的相关规定（包括但不限于交付违禁品或危险品（无论是否提供材料安全性数据表）、对于需要注册的货物，未注册或未正确注册，或已注册但随后被宣布无效、未提供报关所需的所有文件和信息、提供错误或不准确的HS Code和申报价值、提供错误或不准确的地址、包装不当、CE标识使用不当、侵犯知识产权等）；

您违反卖方手册列示的服务规则和收费标准；

如果此类索赔、损害、费用、赔偿金、支出和损失是由于您的货物所导致或与您的货物有关；

如果此类索赔、损害、费用、赔偿金、支出和损失是由于我们运送您的货物导致或与此相关；以及

对于应由您负责的税费，为免疑义，包括由我们承担的间接税款。

使用的第三方平台面单不符合当地政策法规要求。

13.              CONFIDENTIALITY

保密

如果您为本条款之目的接触任何与我们的秘密、情报、计划、产品等相关信息，此类信息应被视为保密信息。未经我们书面同意，不得向任何第三方披露该等保密信息，或将保密信息用于本条款以外的用途，否则您应当承担我们因此遭受的全部损失。

您不得将您在使用仓配服务期间享有的任何奖励政策或合作方式及其他相关信息向第三方披露，否则我们有权要求您赔偿我们因此遭受的经济损失（包括但不限于律师费、诉讼费、差旅费和其他损失）。您应当在我们限定的期限内赔偿全部损失。

为本服务之目的，您在此授权我们收集和获取您在我们可支持的电子商务平台和我们的服务提供商处的基础交易（包括但不限于刊登、销售、运送、库存）相关数据和信息，无论该等信息是否为专有信息或保密信息。您进一步授权我们将您在使用仓配服务过程中产生的您的用户数据（包括但不限于追踪编号、追踪物流进展事项、库内状态）披露和共享给我们的关联方、合作伙伴和/或服务提供商。您理解并同意，我们无义务促使信息接收方对该等信息保密，亦不对该等主体盗用或披露该等信息的行为承担责任。

14.              DATA PROTECTION

数据保护

您向我们提供的信息中可能会包含一些个人信息，该等个人信息受适用隐私和数据保护法律法规的保护。我们仅在服务提供、账号管理所需的合理范围内披露和处理您的个人信息，或为适用法律可能要求的其他目的（包括向服务提供商、分包商、代理、代表、主管部门传达相关信息以及根据主管部门要求开展数据出口评估）披露和处理您的个人信息。在法律允许的范围内，为前述目的，我们可能向境外传输您的个人信息。

您保证，所有您向我们提供的个人信息均是您已通过正当、合法的方式获取的，并且您有权基于上述目的向我们披露该等个人信息。在任何情况下，对于因您违反前述保证而产生的任何责任，您应全额补偿我们并使我们免于承担因您违反前述保证而引起的一切责任。

15.              INTELLECTUAL PROPERTY PROTECTION

知识产权保护

与货物有关的版权、商标、专利及其他知识产权均不违反任何国家/地区适用法律，否则，因违反相关知识产权法律而产生的一切损失和法律后果，包括我们遭受的一切损失，均由您承担。

未经我们事先书面同意，您不得以任何方式使用、复制或以其他方式使用我们的商标、logo、商业信息、技术及其他信息。

16.              CONTRACTUAL TERM AND TERMINATION

期限与终止

本条款应长期有效，任意一方有权按照一般程序中止本条款，但应遵守至少在下一适用的自然月月末前履行一（1）个月以上的通知期。

您有权随时按照本平台上所述程序停止使用仓配服务或取回您的部分或全部货物。

此外，在下列情况下，任何一方有权终止本条款：

违约方违反本条款规定的义务且该等违约在守约方要求补救后的 [14] 日内（假设该等补救期足够）未得到补救（按照守约方要求的方式），守约方有权在 [下一适用的自然月月末前履行至少一（1）个月] 的通知期，通知违约方终止本条款；

如我们未能履行本条款项下的义务，您有权提前 [一（1）个月] 通知我们终止本条款；

如您被eBay限制售卖，包括但不限于产品下架、关店等，我们有权立即终止本条款。

因不可抗力事件（详情参见本条款第10.7节）致使一方的行动自由受到影响超过 [30] 日的，另一方有权提前 [14] 日通知对方终止本条款；或

存在下列情形之一的，一方有权提前一（1）个月通知另一方终止本条款：另一方已提交申请破产程序的；或另一方已丧失偿债能力、资不抵债或不能清偿到期债务的；或另一方因非公司重组目的启动清盘程序（假设针对企业）；或受托人、临时破产管理人、破产管理人或接管人已被任命。

如果您停止使用本服务或取回货物，我们会将您的剩余存货运往配送中心以便提货，相关费用应由您承担。

17.              Miscellaneous

其他

本条款的修改

We reserve the right to amend these GTC at any time and shall notify you accordingly by publishing the amended version of these GTC on the Platform or by emailing it to you in care of the email address that we have on file for you. The amended GTC shall come into effect-[7] days after such notification is given. If you continue using the Fulfillment Services, we will take this to mean that you have accepted the amended GTC. If you do not accept the amended GTC, you shall be entitled to terminate these GTC without undue delay before the amended GTC take effect.

我们有权随时修改本条款，并通过在本平台上发布本条款的修改版本或将修改版本通过您向我们留存的电子邮箱地址发送给您的方式通知您本条款的修改。本条款的修改版本在前述通知发出 [7] 日后生效。如您继续使用本服务，即视为您已接受本条款的修改版本。如您不接受本条款的修改版本，您有权在本条款的修改版本生效之前立即终止本条款。

Notwithstanding the foregoing, in the event of war, hostilities, armed conflict, national emergency, or any other similar force majeure event, to the extent that such event materially and demonstrably increases the cost of providing the Services or significantly impacts market conditions, we shall have the right, acting reasonably and in good faith, to adjust the relevant Fees with immediate effect or upon shortened notice. In such cases, we shall provide notice to you as soon as reasonably practicable in the circumstances, and where feasible, prior to or concurrently with the implementation of such adjustment, through reasonable means including, without limitation, announcement, email, or other instant communication methods. Any such adjustment shall be proportionate to the impact of the relevant event and shall become binding upon the parties as of the effective date stated in the notice. We shall revert to the ordinary notice period as soon as reasonably practicable after the cessation of such event.

尽管有前述约定，如发生战争、敌对行动、武装冲突、国家紧急状态或其他类似不可抗力事件，且该等事件已实质性且可证实地增加服务提供成本，或对市场环境造成重大影响，我们有权本着合理、善意原则，立即生效或缩短通知期限调整相关费用。在此情形下，我们将根据实际情况在合理可行范围内尽快向您发出通知；条件允许时，应在调整实施之前或同步，通过公告、邮件、即时通讯等合理方式（包括但不限于前述途径）进行告知。任何该等费用调整均须与相关事件造成的影响相匹配，并自通知载明的生效日起对双方产生法律约束力。不可抗力事件终止后，我们应在合理可行的第一时间恢复适用常规通知期限。

本条款的转让

We reserve the right to transfer our rights and obligations under these GTC to another Affiliate, whereby this shall not prejudice your rights or our obligations under these GTC. In such case, we will notify you by email and by way of a public announcement on the Platform. Such a change shall not take effect until it has been publicly announced. You shall be entitled to transfer your rights, respectively your obligations, to another person only if we have given our written consent to such a transfer.

我们保留将我们在本条款项下的权利义务转让至其他关联方的权利，该等转让将不会影响您在本条款项下的权利或我们的义务。在该等情况下，我们将通过邮件和平台公告的形式通知您。该等转让自公告发布后即生效。未经我们事先书面同意，您不得将您在本条款项下的权利义务转让至第三方。

可分性

If individual provisions of these GTC are or become ineffective or null and void, either as a whole or in part, then this shall not affect the effectiveness of the remaining provisions. Any provision of these GTC that is ineffective or any provision that was failed to be included shall be deemed replaced/included by an appropriate provision that the Parties would have agreed had they been aware of the invalidity, gap or omission. Such replacement shall as closely as possible match the original economic intent pursued by the ineffective or omitted provision.

本条款项下任一条款，目前或将来全部或部分失效或无效，均不影响本条款项下其他条款的效力。本条款的任何无效条款或未加入的条款应被视为已被适当的条款所替代或补充加入，如同双方在发现原有条款无效、空白或遗漏的情形下本应同意替代或加入该等条款。该等替代条款应当尽可能接近满足原有无效或遗漏条款期望达到的经济意图。

完整协议

These GTC, together with all the documents, terms, and/or rules expressly incorporated by reference or concluded hereunder (such as Orders), shall form the entire agreement of the Parties with respect to the subject matter of these GTC and shall replace any and all prior arrangements, promises, warranties, guarantees, declarations of intent and understandings with regard to the subject matter of these GTC.

本条款及以明确援引的方式纳入或包括在其中的文件、条款和/或规则（例如订单）构成双方就本条款主要事项订立协议的全部内容，并取代先前就本条款主要事项所达成的所有的安排、承诺、保证、担保、意向书和谅解书。

独立性

We are an independent contractor providing Fulfillment Services to you, and will not be your legal representative, agent, joint venture participant, or joint venturer with you for any purpose.

我们是向您提供仓配服务的独立合同缔约方，且不会作为您的法定代表人、代理、合资方、或为任何目的与您联营的一方。

弃权

No failure to exercise nor any delay in exercising any right, power or remedy by us shall be constituted as a waiver. A single or partial exercise of any right, power or remedy does not preclude any other or further exercise of that or any other right, power or remedy. A waiver is not valid or binding on us unless we have made such waiver in writing, and will be effective only to the extent specifically set out in that waiver.

我们未能行使或延迟行使任何权利、权力或救济均不应视为对该等权利、权力或救济的放弃。单独或部分行使任何权利、权力或救济并不排除对其他权利、权力或救济的进一步行使。除我们以书面形式作出明确弃权声明外，任何弃权无效，或对我们不发生法律约束力，且我们的弃权仅在明确规定的范围内有效。

适用法律

These GTC, as well as any and all disputes and complaints that arise on the basis of, or in connection with, these GTC, its agreed subject matter or its constituent elements (including disputes or complaints unrelated to these GTC) shall be governed by the substantive law of the Republic of Singapore (without regard to its rules governing conflict of laws).

本条款及基于本条款、本条款约定主要事项或其组成部分而产生的或与之相关的任何纠纷或投诉（包括与本条款无关的纠纷或投诉），均适用新加坡法律（不包括其冲突/法律适用法）。

管辖

We as the contracting parties hereby irrevocably and mutually agree that any dispute arising under or in any way connected with terms and conditions of these GTC shall be subject to the exclusive jurisdiction of the competent court in the place where the Company is domiciled, unless contrary to applicable mandatory law.

您与我们作为本条款缔约主体在此不可撤销地共同同意，除非有悖于可适用的强制性法律，基于或关于本条款约定的条款条件的所有争议均应由本公司住所地有管辖权的法院排他管辖。

中文版本优先适用

These GTC is made in both Chinese and English, in case of any discrepancy, the Chinese version shall prevail.

本条款存在中文和英语的两种语言版本，如果存在相冲突之处，请以中文版本为准。